Adapted from Herman Kahn’s Introduction to Can We Win in Vietnam, Armbruster, F.E., et. al. Praeger: New York, 1968.
This is a quick post about an ordered sense of agreement. I find it serves two useful purposes:
It gives a practical framework for how to achieve better agreement between parties in apparent conflict, so it is a tool for both conflict resolution and for problem-solving, and
It replaces the binary structure of agree/disagree with a looser structure that allows people to exist in conceptual tension without feeling like they are involved in interpersonal conflict.
Now a description of the levels, followed by a brief discussion.
First Order Agreement
The conventional understanding of agreement. All parties agree to the characterization of a resolution to the point of contention, what Kahn called “agreement on the substance of an issue”. Scope is a particularly important characteristic to achieve first order agreement. What does the agreement cover and what does it not cover?
In formal legal or institutional contexts first order agreement is instantiated in text where parties to the agreement indicate their acceptance of the resolution by signature or by the signature of an authorized agent. The agreement is ratified.
Second Order Agreement
Agreement on why there is no first order agreement. All parties agree to the characterization of what precludes a resolution to the point of contention. Kahn called this agreeing on what the disagreement is about.
Third Order Agreement
Agreement on why there is no second order agreement; what is conventionally called agreeing to disagree. All parties agree that there is a disagreement, but cannot agree on the characterization of that disagreement. Generalizing a bit from Kahn, who saw this as largely the interference of emotion in rational discussion, one can think of third order agreement as the belief by one party (possibly both) that the other party is either unwilling or incapable of articulating their own position. For example, asserting “You don’t know what you’re talking about” indicates third order agreement even if it is hostile and hence counter-productive. Accusing one party of trolling or arguing in bad faith is also third order agreement.
Fourth Order Agreement
Agreement that no agreement appears possible, including whether there is a disagreement. Kahn described this as the assertion by one or both parties that the discussion itself is pointless.
Kahn made one suggestion on how to better achieve second order agreement: each party tries to explain the nature of the disagreement to a third party, such that both parties to the disagreement then agree to the joint explanations. This anticipates more recent communication and conflict resolution strategies like reflective listening and steelmanning, which don’t require a third party. So here’s a simple admonition: no matter what the level of agreement (level of disagreement!) try to explain the other party’s position to them in your own words, and see if they agree!
If you have fourth level agreement—this is pointless—try to characterize why the other party thinks you incapable of meaningfully participating in the discussion. “You think I lack sufficient understanding of X to discuss this issue.” Can you work toward third order agreement, where discussion may be productive? “Here’s my understanding of X...What am I missing?”
If you have third level agreement—agree to disagree—try to characterize the disagreement from the other party’s perspective. “You think we disagree about X.” Can you work toward second order agreement by clarifying how and where you are in disagreement? “You think X means Y. I think X means Z.” From personal experience, this is the most productive transition if you can learn to apply it without adding emotional energy. Try to articulate what the disagreement is about, which simultaneously demonstrates good faith and focuses attention on substance rather than emotion. Remember, though, people may not share your goals even if they are acting in good faith toward agreement.
If you have second level agreement try to resolve each remaining point of contention as identified by either party. “We disagree about the likelihood of X. You think it is highly unlikely but I think it is quite possible because Y and Z.”
Take a beat to celebrate the mutual achievement of reaching a new level of agreement, whichever it is.
A Quick Ontology of Agreement
Adapted from Herman Kahn’s Introduction to Can We Win in Vietnam, Armbruster, F.E., et. al. Praeger: New York, 1968.
This is a quick post about an ordered sense of agreement. I find it serves two useful purposes:
It gives a practical framework for how to achieve better agreement between parties in apparent conflict, so it is a tool for both conflict resolution and for problem-solving, and
It replaces the binary structure of agree/disagree with a looser structure that allows people to exist in conceptual tension without feeling like they are involved in interpersonal conflict.
Now a description of the levels, followed by a brief discussion.
First Order Agreement
The conventional understanding of agreement. All parties agree to the characterization of a resolution to the point of contention, what Kahn called “agreement on the substance of an issue”. Scope is a particularly important characteristic to achieve first order agreement. What does the agreement cover and what does it not cover?
In formal legal or institutional contexts first order agreement is instantiated in text where parties to the agreement indicate their acceptance of the resolution by signature or by the signature of an authorized agent. The agreement is ratified.
Second Order Agreement
Agreement on why there is no first order agreement. All parties agree to the characterization of what precludes a resolution to the point of contention. Kahn called this agreeing on what the disagreement is about.
Third Order Agreement
Agreement on why there is no second order agreement; what is conventionally called agreeing to disagree. All parties agree that there is a disagreement, but cannot agree on the characterization of that disagreement. Generalizing a bit from Kahn, who saw this as largely the interference of emotion in rational discussion, one can think of third order agreement as the belief by one party (possibly both) that the other party is either unwilling or incapable of articulating their own position. For example, asserting “You don’t know what you’re talking about” indicates third order agreement even if it is hostile and hence counter-productive. Accusing one party of trolling or arguing in bad faith is also third order agreement.
Fourth Order Agreement
Agreement that no agreement appears possible, including whether there is a disagreement. Kahn described this as the assertion by one or both parties that the discussion itself is pointless.
Kahn made one suggestion on how to better achieve second order agreement: each party tries to explain the nature of the disagreement to a third party, such that both parties to the disagreement then agree to the joint explanations. This anticipates more recent communication and conflict resolution strategies like reflective listening and steelmanning, which don’t require a third party. So here’s a simple admonition: no matter what the level of agreement (level of disagreement!) try to explain the other party’s position to them in your own words, and see if they agree!
If you have fourth level agreement—this is pointless—try to characterize why the other party thinks you incapable of meaningfully participating in the discussion. “You think I lack sufficient understanding of X to discuss this issue.” Can you work toward third order agreement, where discussion may be productive? “Here’s my understanding of X...What am I missing?”
If you have third level agreement—agree to disagree—try to characterize the disagreement from the other party’s perspective. “You think we disagree about X.” Can you work toward second order agreement by clarifying how and where you are in disagreement? “You think X means Y. I think X means Z.” From personal experience, this is the most productive transition if you can learn to apply it without adding emotional energy. Try to articulate what the disagreement is about, which simultaneously demonstrates good faith and focuses attention on substance rather than emotion. Remember, though, people may not share your goals even if they are acting in good faith toward agreement.
If you have second level agreement try to resolve each remaining point of contention as identified by either party. “We disagree about the likelihood of X. You think it is highly unlikely but I think it is quite possible because Y and Z.”
Take a beat to celebrate the mutual achievement of reaching a new level of agreement, whichever it is.
See also: Causes of Disagreements, Better Disagreement, Aumann’s Agreement Theorem.