Because of this, I think that there will be an interim period where a significant portion of white collar work is automated by AI, with many physical world jobs being largely unaffected.
I have read numerous papers suggesting that white-collar jobs, such as those of lawyers, will be easily replaced by AI, before more concrete or physical jobs as discussed by the author’s. However, I observe that even the most advanced models struggle with reliability in legal contexts, particularly outside of standardized multiple-choice questions and U.S. law, for which they have more training data. These models are good assistants with superhuman general knowledge, pretty good writing skills, but very inegal smartness and reliability in specific cases, a tendency to say what the user / client wants to hear (even more than actual lawyers !) or to hallucinate judicial decisions.
While it is true that lawyers statistically win only about 50% of their cases and also make mistakes, my point is different. I observe a significant gap in AI’s ability to handle legal tasks, and I question whether this gap will be bridged as quickly as some envision. It might be more comparable to the scenario of automated cars, where even a small gap presents a substantial barrier. 90% superhuman performance is great, 9% human-level is acceptable, but 1% stupid mistakes ruin it all.
Law is not coding. The interpretation and application of laws is not an exact science, it involves numerous cultural, psychological, media-related, political, and human-biased considerations. There is also a social dimension that cannot be overlooked. Many clients enjoy conversing with their lawyers, much like they do with their waitstaff or nurses. Similarly, managers appreciate discussing matters over meals at restaurants. The technical and social aspects are intertwined, much like the relationship between a professor and their students, or in other white-collar jobs.
While I do not doubt that this gap can eventually be bridged, I am not convinced that the gap for many white-collar jobs will be filled before more technical engineering tasks like discussed here, or automated cars, are mastered. However, some white-collar jobs that involve abstract thinking and writing, with minimal social interactions, such as those of theoretical researchers, mathematicians, computer scientists, and philosophers (am I speaking of the archetypal LessWronger ? ), may be automated sooner.
AI is very useful in legal matters and is clearly a promising sector for business. It is possible that some legal jobs (especially documentation and basic, non-personalized legal information jobs) are already being challenged by AI and are on the verge of being eliminated, with others to follow sooner or later. My comment was simply reacting to the idea that many white-collar jobs will be on the front line of this destruction. The job of a lawyer is often cited, and I think it’s a rather poor example for the reasons I mentioned. Many white-collar jobs combine technical and social skills that can be quite challenging for AI.