Thirded. The most helpful part for me was internalising the idea that even annoying/angry/etc outbursts are the result of people trying to get their needs met. It may not be a need I agree with, but it gives me better intuition for what reaction may be most effective.
Thirded. The most helpful part for me was internalising the idea that even annoying/angry/etc outbursts are the result of people trying to get their needs met. It may not be a need I agree with, but it gives me better intuition for what reaction may be most effective.