Indeed, customers are usually expected to be informed about what they’re buying. But in the case of education, where what the “customer” is buying is precisely knowledge, a freshman’s opinion on what education should contain may be less well informed than, for example, a grad student’s opinion.
Indeed, customers are usually expected to be informed about what they’re buying. But in the case of education, where what the “customer” is buying is precisely knowledge, a freshman’s opinion on what education should contain may be less well informed than, for example, a grad student’s opinion.