In systems like the US, where undergraduate freshmen are basically customers paying a fee, I expect their input on what they want and expect the product they’re purchasing to be like should be extremely relevant.
Indeed, customers are usually expected to be informed about what they’re buying. But in the case of education, where what the “customer” is buying is precisely knowledge, a freshman’s opinion on what education should contain may be less well informed than, for example, a grad student’s opinion.
Yes, that is the “provide four years of cruise-ship fun experience” version mentioned. The idea that it’s freshmen who are purchasing college education also needs a LOT of caveats.
In systems like the US, where undergraduate freshmen are basically customers paying a fee, I expect their input on what they want and expect the product they’re purchasing to be like should be extremely relevant.
Indeed, customers are usually expected to be informed about what they’re buying. But in the case of education, where what the “customer” is buying is precisely knowledge, a freshman’s opinion on what education should contain may be less well informed than, for example, a grad student’s opinion.
Yes, that is the “provide four years of cruise-ship fun experience” version mentioned. The idea that it’s freshmen who are purchasing college education also needs a LOT of caveats.