Most people just don’t even try to believe correct things, and make major life decisions based on transparently bad logic.
That’s quite an assertion. What’s your source? Evidence? Or is this mere conjecture (here, in this sacred space!)? ;) You advise others to only say true things, but why are you sure this is true?
There is a lot of ambiguity around major life decisions. Many decisions aren’t a matter of rationally weighing all the facts, but more a matter of analyzing a bunch of compromises and then rolling the dice. Many major decisions can be reversed later anyway.
I think most people, most of the time, make the best decisions for themselves that they know how. If someone’s decision looks like transparently bad logic to you, why not ask them about it?
No one has “full knowledge and consciousness” (whatever that means to you). We’re complicated beings with a multitude of urges and impulses.
No one needs to be a rationalist to understand these pathologies, and no one needs to be a rationalist to recognize them. Think of all the people who start and don’t finish learning a new language, yet with clear intention at the beginning to make full use of time well spent. Do most of these people actually believe they will finish learning Chinese?
Failing to master a foreign language is a “pathology”? People experiment. They try things to see if they’ll enjoy them enough to stick with them. I’ve tried to learn how to draw at various time in my life, but never made it a habit for very long. I guess it wasn’t that important to me. I quit watching movies and Netflix serials before the end. I don’t finish a lot of books that I start, and I don’t view this as a failing. If I don’t feel I’m getting much value out of that book, I’ll pick up a different book.
There is only so much time in the day. It’s not pathological to change your goals and priorities. There is no shame in quitting something. I proudly quit things all the time. I trained intensely as a freediver. I met interesting people, and learned more than I ever imagined I would. It was very enriching on many levels. I learned to hold my breath for five-and-a-half-minutes, entered and won a competition, and ranked in the top 10 here in Japan where I live. Then I quit, just like that. I felt that I learned about as much as I was going to learn and decided to free up my time. Same with photography. I got intensely into photography for a few years. Had a studio with +$30K in equipment. My photos landed on Page One of the NY Times, twice. Then I quit and sold off all my photo equipment to make time for other activities. So what? I started studying Chinese for 6-weeks while living in Beijing, then I stopped because I was traveling a lot, moved back to the US, and never continued with it. Am I pathological? Irrational? Did I do something wrong?
Etsy as an organization, did not care or want to be correct at predicting what its users would want,
People have different skill-sets. Maybe math is your thing, maybe networking or operations management, culture building, or something else was the Etsy founder’s skill they got them started. You pick things up along the way. I’m been running a company for more than 10 years, and I’m only recently getting into doing a deeper analysis of our customer behaviors and fees. But they didn’t stop me from the success I’ve had up until now. You don’t have to be very intelligent to be successful in business. Look at Jack Ma.
Have you ever run a fast-growing startup? There are a metric-shit-ton of things you could be working on. Multiple fires are burning. No one has the time or the resources to do all the things they couldbe doing. You also have to to look at all the things Etsy did instead of A/B testing, like working on their platform, building their company culture, fund-raising, etc. I’m running multiple e-commerce companies with a team of 20. I’ve never done a proper A/B ever, yet I’ve served tens of thousands of customers in 100+ countries. I could get to work right away on those A/B tests, but everything comes with opportunity costs. Time I spend on the A/B test project is time I could spend doing R&D for our new data model, mentoring other managers, doing financial analysis, streamlining operations, or trying to give advice to some stranger on Less Wrong. What’s the most important thing I should be doing this very moment? Maybe we should ask Jack Dorsey. He seems to have his priorities and daily schedule all sorted out, but then he has the personality of a wet towel, so maybe we shouldn’t ask him ;) (And maybe being extremely-efficient all the time isn’t the best way develop as a human.)
You could go to any company and tell them 10 things they should be doing, and they will probably tell you, “I have a list of hundreds of things I should be doing. But I only have so many resources and so many hours in the day. Having a strategy is about what you will not do as much as what you will do.
You know, there really is nothing in my brain that changes the dynamics of the choice I’m about to make. No matter what I say to myself about the impeding circumstances, if I don’t somehow exercise today, I’m going to be very slightly physically weaker by tomorrow and have a very slightly shorter life expectancy.
I pretty much work out as often and as intensely as I figure is aligned with my goals now. I just do it, because I know working out is a good idea and I know it’s usually still a good idea regardless of the weather that day. It’s amazing the quality of life increases I have made by merely not trying my damnedest to believe incorrect things.
I don’t follow this line-of-argument. Are you saying you didn’t know that you’d be weaker if you stopped working out? Surely you knew that. Your story doesn’t sound like an a matter of “having correct information,” but an issue of resolve. Motivation is complex. We can’t just reach into our brains and flip a switch—and that’s a good thing. It’s how nature prevents one part of the mind from shutting down all the other parts. Instead, when motivating oneself, we have to rely on some of the same strategies and tactics we use when motivating others.
The domain name of this website would lead me to believe most of you are attempting the same, but I don’t see a lot of the discussion about this that I would expect. I don’t see people discussing the same problems that I fight. The books and skills I pour hours and hours into, then forget; the university I study at because a friend I no longer hang out with decided to attend; the job I take without applying anywhere else, researching salary or internship expectations, or learning any negotation or marketing strategies. How distant and conceptual the prediction market is in the face of my absurd self-sabotage. How foreign timeless decision theory. Am I so unique? I refuse to believe it.
If you want some input on specific topics like this, perhaps they work better as individual posts.
I could share my process for getting the most value out of the books I read. Maybe post that question separately and send me a link.
But reading over that list, it sounds like the general issue is a matter of setting clear priorities. Not everything can be a priority. So perhaps decide your top priorities for the next six weeks, and don’t beat yourself up about all things that you didn’t make a priority. I recommend taking some quiet time. Take long walks to clear your head. Mindfulness meditation is also a great way to clear your head. Start journaling. Write for 15 minutes a day in a notebook with a pen (not on your iPad or mobile phone). It doesn’t matter if you’re handing writing is terrible—you never really go back and read the stuff. It more about cultivating a habit of making time to think deliberatively and self-reflect.
Some starter topics you could journal about (+15 minutes each)
What’s your current context? Write a snapshot of your life at the moment.
What excites you about life? What brings you alive? When do you experience flow? What are you passionate about?
What do you love? What are the things you couldn’t live without? What are your favorite things? What flavors/sights/sounds/textures do you love? What lights you up, turns you on? What delights you?
How do you celebrate life? Maybe you have rituals or traditions? What do you do to rest or play and honor yourself?
What’s important to you? Why?
What do you need for self-care to keep you resourced / healthy / fit / resilient?
Describe who you are when you’re in flow? What is life like? How do you treat others? How easy is it to accomplish things?
What would someone write about you in a letter of recommendation? What do other people appreciate about you?
What are you doing that you should stop doing?
What am you not doing that you should start doing?
Write a letter to your future self one-year from now.
Further reading:
What’s All This About Journaling?
One of the more effective acts of self-care is also, happily, one of the cheapest.
When setting your priorities, for each thing you decide to do, take a sheet of paper and write down all the reasons why you’ve chosen this thing as a priority. How does it fit in with your goals and values?
First couple of sentences seem reasonable, something I was thinking but didn’t comment. However, the rest of this seems needlessly aggressive. I’d almost recommend pairing down to the limited critique and fleshing that out in more detail.
Jesus! Failing to master a foreign language is a “pathology”? Lighten up, man. People try things to see if they’ll enjoy them.
With regard to foreign languages, I disagree. Most people study foreign languages so they can use them, or at the very least most wouldn’t try if they knew from the outset that there’d be no lasting utility to doing so. Language learning usually involves large time commitments and tedious amounts of memorization. If you study a foreign language because you think it will be useful or cool, and then don’t end up speaking it to a degree that makes up for the time invested, then yes, that is a mistake in hindsight. That happens to be the experience of everyone I know, save a linguist friend of mine, that has studied a new language without moving to the country where they speak it. None of your statements are really analogous, because clearly you accomplished lots, and consider the journey worth the effort.
Have you ever run a fast-growing startup? There are a metric-shit-ton of things you could be working on. Multiple fires are burning. No one has the time or the resources to do all the things they could be doing. You also have to to look at all the things Etsy did instead of A/B testing, like working on their platform, building their company culture, fund-raising, etc. I’m running multiple e-commerce companies with a team of 20. I’ve never done a proper A/B, yet I’ve served tens of thousands of customers in 100+ countries. I could get to work right away on those A/B tests, but everything comes with opportunity costs. Times I spend on the A/B test project is time I could spend doing R&D for our new data model, mentoring other managers, doing financial analysis, or streamlining operations.
I think you mistook the A/B test thing as the only thing in that slideshow that was wrong with the way Etsy was prioritizing development for those first five years. A/B testing can absolutely be a wrong move depending on how many data points you could be collecting and what your programmers could be doing otherwise. I’m trying to build a startup right now and we don’t do A/B testing because we don’t have enough “interactions” on a regular basis to make it cost effective. But if you let your programmers start new, multi-month projects without asking quickly answered questions like “do we have enough customers who buy furniture for this feature to be worth maintaining or building”, then that’s clearly bad. It wasn’t just that Etsy was too busy preventing the house from burning down to worry about building an A/B test infrastructure, they were advancing new, spurious features without thinking about them.
And clearly they were unimaginably successful anyways. Part of my point in the post is to show how poorly you can do things on the “make sure your decisions are correct” axis and still win hard.
I don’t follow this line-of-argument. Are you saying you didn’t know that you’d be weaker if you stopped working out? Surely you knew that. This doesn’t sound like an a matter of “having correct information,” but an issue of resolve. Motivation is complex. We can’t just reach into our brains and flip a switch—and that’s a good thing. It’s how nature prevents one part of the mind from shutting down all the other parts. Instead, when motivating one’s self, we have to rely on some of the same strategies and tactics we use when motivating others.
My point with the anecdote is that much of the time this is nonsense. I spent so much time twisting my brain into an M.C. Escher painting to try and push myself to take actions I knew were good for me, that I often forgot to try honestly bringing the costs and benefits of the thing to the forefront of my mind and seeing if that would be enough. It turns out, quite often enough it is, and even further sometimes I realize that I don’t actually value the thing I’m trying to convince myself to do enough to do it.
Regarding the way Etsy was prioritizing development, it sounds like even their late stage “idea > validate > prototype” cycle is wrong. How can you “validate” before you have a prototype to get feedback on? Where did the idea come from? I’d recommend starting with customer discovery talks. Read “The Mom Test” to learn how to talk to customers about their problems. Then you can take those ideas into a design sprint to mock-up and prototype a feature so that you have something you can get feedback on.
But just because Etsy lacked some better ideas about how to optimize their product doesn’t mean they didn’t get important shit done. Within one year of its initial release, Etsy had gained 10,000 artists (craft makers), pitching 100,000 items, and had a market of approximately 40,000 buyers.
Etsy as an organization, did not care or want to be correct at predicting what its users would want,
In a word, I’d say it’s probably not that Etsy didn’t care about how to do these things better. The person in charge of development probably just didn’t know how to do these things better. I’m certainly doing things differently today than I did 5 years ago. We live, we learn. It’s a process.
Regarding learning a foreign language, I’m not sure what I can say. I speak Japanese, and I run a company which makes some top selling Japanese language learning products. So I know something about this topic. You’re right, learning a foreign language is a big commitment. So isn’t it obvious that the longer the required commitment, the most likely it is that people will drop out? The same is true for college:
According to College Atlas, 70% of Americans will study at a four-year college, but less than two-thirds will graduate with a degree, and 30% of first-year students drop out after their first year of school.
In the case of learning a foreign language, maybe over time the quitter just decided that the effort was no longer worth it. Maybe that want to prioritize other hobbies and interests. Or maybe they just don’t enjoy memorizing hanzi. Maybe the idea moving to China or the important of talking to people in Chinese has lost its luster. What’s wrong with changing your mind about these things?
If you study a foreign language because you think it will be useful or cool, and then don’t end up speaking it to a degree that makes up for the time invested, then yes, that is a mistake in hindsight.
That’s one way to look at it. But could you been letting sunk costs fallacy get the best of you? Here’s another way to look at it: what if our beginner or intermediate student of Chinese decides that speaking Chinese is no longer an important goals of theirs? From that point on, even moment they continue to spend learning Chinese is a waste of time and a mistake.
Also, maybe a lot of people don’t realize how much of a commitment learning a language really is. The internet is full misleading information and false promises perpetuated by get-rich-quick schemes and douche bags like Tai Lopez and Jim Kwik who try to separate people from their money at an industrial-scale with claims like “how I learned 5 languages in a year” and promises that you too can “take your dream trip and actually be able to speak fluently” normally for 5 easy payments of $79.99, now for the low price of $39.95! ;)
My point with the anecdote is that much of the time this is nonsense. I spent so much time twisting my brain into an M.C. Escher painting to try and push myself to take actions I knew were good for me, that I often forgot to try honestly bringing the costs and benefits of the thing to the forefront of my mind and seeing if that would be enough. It turns out, quite often enough it is, and even further sometimes I realize that I don’t actually value the thing I’m trying to convince myself to do enough to do it.
This sounds like valuable progress in your thinking! Probably just writing about it has helped you see things more clear. I hope you’ll go back to my edited post. I shared some ideas about starting a journaling habit for precisely this reason!
Regarding learning a foreign language, I’m not sure what I can say. I speak Japanese, and I run a company which makes some top selling Japanese language learning products. So I know something about this topic. You’re right, learning a foreign language is a big commitment. So isn’t it obvious that the longer the required commitment, the most likely it is that people will drop out?
Yes. It’s very obvious. Which is why it’s that much more unusual that people make these commitments without more consideration than they tend to put forward. People will intuit that they should do some significant (meaning more than a couple hours) hard research into whether or not it’s worth it to get their masters, and where to get it; they tend not to realize that successfully learning a language as remote as Mandarin requires similar time investment as getting the masters degree, even though a necessary part of any plan to do so would be to figure that out, and I don’t know why. I suspect that many of these people are just going through the motions with no real objectives in mind, and that’s a running theme of my OP.
In the case of learning a foreign language, maybe over time the quitter just decided that the effort was no longer worth it. Maybe that want to prioritize other hobbies and interests. Or maybe they just don’t enjoy memorizing hanzi. Maybe the idea moving to China or the important of talking to people in Chinese has lost its luster. What’s wrong with changing your mind about these things?
As you say, nothing. The problem, at least in hindsight, was the decision to start in the first place. You can say the decision was correct given the information they had, but I’m trying to make the point that much (most?) of the time this is clearly not the case, and people engage in studying habits that will not ensure they learn the language in the next forty years.
Which is not to say that people shouldn’t use your product or service. I personally think language acquisition has some pretty significant positive externalities—languages are more useful the more people speak them, after all—but we don’t even need to go there. It’s just that the way most people set about learning them often implies they’re not even trying, to a degree that’s difficult to make sense of, at least for me.
This sounds like valuable progress in your thinking! Probably just writing about it has helped you see things more clear. I hope you’ll go back to my edited post. I shared some ideas about starting a journaling habit for precisely this reason!
Regarding the way Etsy was prioritizing development, it sounds like even their late stage “idea > validate > prototype” cycle is wrong. How can you “validate” before you have a prototype to get feedback on?
You need to be a little creative. I’ll give a trivial example that will probably be more enlightening if you went through the proofs C.S. bachelor students have to do of evaluating upper bounds of algorithms.
Lets say you hear about how matrix multiplication is a big problem in ML, and think you have a way to build an algorithm that should give you O(n*sqrt(n)) performance. Your idea happens to be an unusually complicated algorithm and thus a involves a complicated product; you think it will take you around 50 +-20 hours to prototype, and you don’t expect to achieve O(n*sqrt(n)) your first try. You could start your project now and build a prototype as quickly as possible, so that you can get a concrete impression of your algorithms viability. Or, you could first sit and consider for a couple hours and see if there are any ways to test or debunk the feasibility of your algorithm. If you choose the first option, you might get twenty hours in and realize your mistake only then. If you choose the second option, you might realize, just by pondering constraints for an hour, that matrix multiplication requires at least O(n^2) reads, and that your algorithm can’t in any universe work as fast as you expected it to, so no need to build a prototype without further considering where you’re going wrong.
Some ideas aren’t very easily validated. Art (I assume though I am not an artist) is an area where you pretty much just have a difficult to convey imagined finished product, and the best way to start validating is to build it and see if people like it. Lots of seed stage startups are founded to build things no one wants. The reason the team got funding anyways is often because the utility of the product they’re trying to create is difficult to “debunk” from the outset, or fails in hard-to-anticipate ways that aren’t caught by standard sanity checking.
However, outside of a few of those specific cases, most good ideas can be thought about. It might be impossible to completely rule out or in your hunch without building it first. But just by thinking about a proposed solution for the first twelve hours, you can usually establish some sort of probabilistic upper bound on the expected value and lower bound on the cost of implementation/maintenance. For a project that you think is going to take several months, even if you think there’s only a small chance you will figure out a flaw in its viability without prototyping, it’s worth it to sit down and do that sort of research.
None of this excludes trying to improve the source of your ideas, prototyping, talking to users, or fast iteration. All ideas are validated, though. The reason ideas come to your attention and stay there in the first place, among other things, is because they seem upon reflection plausible enough to be a good bet. The point of adding validation to that iteration process explicitly is to increase the thoroughness of your search for existing information that could encourage or discourage your efforts proportional to the costs associated with attempting.
But just because Etsy lacked some better ideas about how to optimize their product doesn’t mean they didn’t get important shit done. Within one year of its initial release, Etsy had gained 10,000 artists (craft makers), pitching 100,000 items, and had a market of approximately 40,000 buyers.
I agree, and that’s why I clarified with
And clearly they were unimaginably successful anyways. Part of my point in the post is to show how poorly you can do things on the “make sure your decisions are correct” axis and still win hard.
I realize how hyperbolic my criticism of Etsy sounds now that I needed this long ass post to explain their judgement errors, but I really think going into this much detail is making the technique seem much more complex than it really is. If you’re planning on spending two months improving the revenue created by feature X by 3%, do the napkin math to see if existing revenue coming from X justifies two months salary. If you’re planning on making a widget that improves the experience of furniture purchasers on your site, make sure there are enough furniture purchasers (taking into consideration the new ones you will be enabling by said widget) to justify maintenance/implementation. According to the guy I linked to, those were the kinds of sanity checks that Etsy wasn’t doing, which personally seems difficult to imagine for people that are otherwise obviously intensely competent.
> If you’re planning on spending two months improving the revenue created by feature X by 3%, do the napkin math to see if existing revenue coming from X justifies two months salary.
How do you know they didn’t? That deck is just a summary of years of work. Perhaps reach out to Dan McKinley for further discussion. I’m afraid we’ve both just making a lot of speculation at this point. Talk to Dan.
When your revenue is 7-8 digits, 3% can add up! Sometimes it’s such a no-brainer that it’s not worth opening Excel over. Last week I had my devs spend a few days implementing a way to create DHL labels using an API. We didn’t do any cost-benefit analysis because it was so clearly something that needed to be done. Today we shipped 147 packages by DHL. That would have taken about 5m each to do the old manual way, so in one day it saved 9.5 hours of staff time. Over one-year that’s an entire salary.
But I think the presentation tells you why they weren’t doing that stuff:
And you know what, if the site’s growth is really insane, it looks like it’s working. You can release things and as long as they don’t completely destroy everything it will look like you’re a genius. All the graphs will go up and to the right.
You can read in the Farnum St. interview with Tobias Lutke, CEO at Shopify, how it held back Shopify’s growth. I’ve met Tobias and he’s a brilliant, level-headed engineer and CEO, but if you read that you’d probably conclude he’s irrational, stupid, and not ambitious enough for not relentlessly maximizing growth for that period. ¯\_(ツ)_/¯
Regarding testing and validation, of course there are exceptions, but generally speaking, it still looks like they got it backwards to me. You’re free to disagree. I’m running multiple companies and have produced many products and services—only one big failure. I’ve tried a lot of approaches and still mix and match many ideas, but can solidly endorse making the prototype in get the feedback.
Maybe you misunderstand how we think about prototyping. A realistic façade is all you need to test with customers. The prototype give you something concrete to put in front of customers for rich feedback and insights. But think lightweight (dirty) version of key aspects of a product or experience. The prototype only needs to be good enough to test out a hypothesis and nothing more. It’s all about testing big ideas with minimal upfront investment.
I recommend the design thinking methodology presented in “Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days.” Invented at Google by Jake Knapp, perfected with more than 150 startups at Google Ventuer (GV).
That’s quite an assertion. What’s your source? Evidence? Or is this mere conjecture (here, in this sacred space!)? ;) You advise others to only say true things, but why are you sure this is true?
There is a lot of ambiguity around major life decisions. Many decisions aren’t a matter of rationally weighing all the facts, but more a matter of analyzing a bunch of compromises and then rolling the dice. Many major decisions can be reversed later anyway.
I think most people, most of the time, make the best decisions for themselves that they know how. If someone’s decision looks like transparently bad logic to you, why not ask them about it?
No one has “full knowledge and consciousness” (whatever that means to you). We’re complicated beings with a multitude of urges and impulses.
Failing to master a foreign language is a “pathology”? People experiment. They try things to see if they’ll enjoy them enough to stick with them. I’ve tried to learn how to draw at various time in my life, but never made it a habit for very long. I guess it wasn’t that important to me. I quit watching movies and Netflix serials before the end. I don’t finish a lot of books that I start, and I don’t view this as a failing. If I don’t feel I’m getting much value out of that book, I’ll pick up a different book.
There is only so much time in the day. It’s not pathological to change your goals and priorities. There is no shame in quitting something. I proudly quit things all the time. I trained intensely as a freediver. I met interesting people, and learned more than I ever imagined I would. It was very enriching on many levels. I learned to hold my breath for five-and-a-half-minutes, entered and won a competition, and ranked in the top 10 here in Japan where I live. Then I quit, just like that. I felt that I learned about as much as I was going to learn and decided to free up my time. Same with photography. I got intensely into photography for a few years. Had a studio with +$30K in equipment. My photos landed on Page One of the NY Times, twice. Then I quit and sold off all my photo equipment to make time for other activities. So what? I started studying Chinese for 6-weeks while living in Beijing, then I stopped because I was traveling a lot, moved back to the US, and never continued with it. Am I pathological? Irrational? Did I do something wrong?
People have different skill-sets. Maybe math is your thing, maybe networking or operations management, culture building, or something else was the Etsy founder’s skill they got them started. You pick things up along the way. I’m been running a company for more than 10 years, and I’m only recently getting into doing a deeper analysis of our customer behaviors and fees. But they didn’t stop me from the success I’ve had up until now. You don’t have to be very intelligent to be successful in business. Look at Jack Ma.
Have you ever run a fast-growing startup? There are a metric-shit-ton of things you could be working on. Multiple fires are burning. No one has the time or the resources to do all the things they could be doing. You also have to to look at all the things Etsy did instead of A/B testing, like working on their platform, building their company culture, fund-raising, etc. I’m running multiple e-commerce companies with a team of 20. I’ve never done a proper A/B ever, yet I’ve served tens of thousands of customers in 100+ countries. I could get to work right away on those A/B tests, but everything comes with opportunity costs. Time I spend on the A/B test project is time I could spend doing R&D for our new data model, mentoring other managers, doing financial analysis, streamlining operations, or trying to give advice to some stranger on Less Wrong. What’s the most important thing I should be doing this very moment? Maybe we should ask Jack Dorsey. He seems to have his priorities and daily schedule all sorted out, but then he has the personality of a wet towel, so maybe we shouldn’t ask him ;) (And maybe being extremely-efficient all the time isn’t the best way develop as a human.)
You could go to any company and tell them 10 things they should be doing, and they will probably tell you, “I have a list of hundreds of things I should be doing. But I only have so many resources and so many hours in the day. Having a strategy is about what you will not do as much as what you will do.
I don’t follow this line-of-argument. Are you saying you didn’t know that you’d be weaker if you stopped working out? Surely you knew that. Your story doesn’t sound like an a matter of “having correct information,” but an issue of resolve. Motivation is complex. We can’t just reach into our brains and flip a switch—and that’s a good thing. It’s how nature prevents one part of the mind from shutting down all the other parts. Instead, when motivating oneself, we have to rely on some of the same strategies and tactics we use when motivating others.
If you want some input on specific topics like this, perhaps they work better as individual posts.
I could share my process for getting the most value out of the books I read. Maybe post that question separately and send me a link.
But reading over that list, it sounds like the general issue is a matter of setting clear priorities. Not everything can be a priority. So perhaps decide your top priorities for the next six weeks, and don’t beat yourself up about all things that you didn’t make a priority. I recommend taking some quiet time. Take long walks to clear your head. Mindfulness meditation is also a great way to clear your head. Start journaling. Write for 15 minutes a day in a notebook with a pen (not on your iPad or mobile phone). It doesn’t matter if you’re handing writing is terrible—you never really go back and read the stuff. It more about cultivating a habit of making time to think deliberatively and self-reflect.
Some starter topics you could journal about (+15 minutes each)
What’s your current context? Write a snapshot of your life at the moment.
What excites you about life? What brings you alive? When do you experience flow? What are you passionate about?
What do you love? What are the things you couldn’t live without? What are your favorite things? What flavors/sights/sounds/textures do you love? What lights you up, turns you on? What delights you?
How do you celebrate life? Maybe you have rituals or traditions? What do you do to rest or play and honor yourself?
What’s important to you? Why?
What do you need for self-care to keep you resourced / healthy / fit / resilient?
Describe who you are when you’re in flow? What is life like? How do you treat others? How easy is it to accomplish things?
What would someone write about you in a letter of recommendation? What do other people appreciate about you?
What are you doing that you should stop doing?
What am you not doing that you should start doing?
Write a letter to your future self one-year from now.
Further reading:
What’s All This About Journaling?
One of the more effective acts of self-care is also, happily, one of the cheapest.
https://www.nytimes.com/2018/10/25/style/journaling-benefits.html
When setting your priorities, for each thing you decide to do, take a sheet of paper and write down all the reasons why you’ve chosen this thing as a priority. How does it fit in with your goals and values?
First couple of sentences seem reasonable, something I was thinking but didn’t comment. However, the rest of this seems needlessly aggressive. I’d almost recommend pairing down to the limited critique and fleshing that out in more detail.
OK I’ve taken your advice. I toned it down and elaborated. Thanks
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Everything Robin Hanson/Eliezer Yudkowsky/Richard Thaler has written + https://i.kym-cdn.com/photos/images/facebook/001/820/208/0d5.jpg
With regard to foreign languages, I disagree. Most people study foreign languages so they can use them, or at the very least most wouldn’t try if they knew from the outset that there’d be no lasting utility to doing so. Language learning usually involves large time commitments and tedious amounts of memorization. If you study a foreign language because you think it will be useful or cool, and then don’t end up speaking it to a degree that makes up for the time invested, then yes, that is a mistake in hindsight. That happens to be the experience of everyone I know, save a linguist friend of mine, that has studied a new language without moving to the country where they speak it. None of your statements are really analogous, because clearly you accomplished lots, and consider the journey worth the effort.
I think you mistook the A/B test thing as the only thing in that slideshow that was wrong with the way Etsy was prioritizing development for those first five years. A/B testing can absolutely be a wrong move depending on how many data points you could be collecting and what your programmers could be doing otherwise. I’m trying to build a startup right now and we don’t do A/B testing because we don’t have enough “interactions” on a regular basis to make it cost effective. But if you let your programmers start new, multi-month projects without asking quickly answered questions like “do we have enough customers who buy furniture for this feature to be worth maintaining or building”, then that’s clearly bad. It wasn’t just that Etsy was too busy preventing the house from burning down to worry about building an A/B test infrastructure, they were advancing new, spurious features without thinking about them.
And clearly they were unimaginably successful anyways. Part of my point in the post is to show how poorly you can do things on the “make sure your decisions are correct” axis and still win hard.
My point with the anecdote is that much of the time this is nonsense. I spent so much time twisting my brain into an M.C. Escher painting to try and push myself to take actions I knew were good for me, that I often forgot to try honestly bringing the costs and benefits of the thing to the forefront of my mind and seeing if that would be enough. It turns out, quite often enough it is, and even further sometimes I realize that I don’t actually value the thing I’m trying to convince myself to do enough to do it.
Hi, I’ve updated my post, toned it down, and added some new content. Hope that helps.
Regarding the way Etsy was prioritizing development, it sounds like even their late stage “idea > validate > prototype” cycle is wrong. How can you “validate” before you have a prototype to get feedback on? Where did the idea come from? I’d recommend starting with customer discovery talks. Read “The Mom Test” to learn how to talk to customers about their problems. Then you can take those ideas into a design sprint to mock-up and prototype a feature so that you have something you can get feedback on.
But just because Etsy lacked some better ideas about how to optimize their product doesn’t mean they didn’t get important shit done. Within one year of its initial release, Etsy had gained 10,000 artists (craft makers), pitching 100,000 items, and had a market of approximately 40,000 buyers.
In a word, I’d say it’s probably not that Etsy didn’t care about how to do these things better. The person in charge of development probably just didn’t know how to do these things better. I’m certainly doing things differently today than I did 5 years ago. We live, we learn. It’s a process.
Regarding learning a foreign language, I’m not sure what I can say. I speak Japanese, and I run a company which makes some top selling Japanese language learning products. So I know something about this topic. You’re right, learning a foreign language is a big commitment. So isn’t it obvious that the longer the required commitment, the most likely it is that people will drop out? The same is true for college:
In the case of learning a foreign language, maybe over time the quitter just decided that the effort was no longer worth it. Maybe that want to prioritize other hobbies and interests. Or maybe they just don’t enjoy memorizing hanzi. Maybe the idea moving to China or the important of talking to people in Chinese has lost its luster. What’s wrong with changing your mind about these things?
That’s one way to look at it. But could you been letting sunk costs fallacy get the best of you? Here’s another way to look at it: what if our beginner or intermediate student of Chinese decides that speaking Chinese is no longer an important goals of theirs? From that point on, even moment they continue to spend learning Chinese is a waste of time and a mistake.
Also, maybe a lot of people don’t realize how much of a commitment learning a language really is. The internet is full misleading information and false promises perpetuated by get-rich-quick schemes and douche bags like Tai Lopez and Jim Kwik who try to separate people from their money at an industrial-scale with claims like “how I learned 5 languages in a year” and promises that you too can “take your dream trip and actually be able to speak fluently” normally for 5 easy payments of $79.99, now for the low price of $39.95! ;)
This sounds like valuable progress in your thinking! Probably just writing about it has helped you see things more clear. I hope you’ll go back to my edited post. I shared some ideas about starting a journaling habit for precisely this reason!
Yes. It’s very obvious. Which is why it’s that much more unusual that people make these commitments without more consideration than they tend to put forward. People will intuit that they should do some significant (meaning more than a couple hours) hard research into whether or not it’s worth it to get their masters, and where to get it; they tend not to realize that successfully learning a language as remote as Mandarin requires similar time investment as getting the masters degree, even though a necessary part of any plan to do so would be to figure that out, and I don’t know why. I suspect that many of these people are just going through the motions with no real objectives in mind, and that’s a running theme of my OP.
As you say, nothing. The problem, at least in hindsight, was the decision to start in the first place. You can say the decision was correct given the information they had, but I’m trying to make the point that much (most?) of the time this is clearly not the case, and people engage in studying habits that will not ensure they learn the language in the next forty years.
Which is not to say that people shouldn’t use your product or service. I personally think language acquisition has some pretty significant positive externalities—languages are more useful the more people speak them, after all—but we don’t even need to go there. It’s just that the way most people set about learning them often implies they’re not even trying, to a degree that’s difficult to make sense of, at least for me.
thought of you!
https://www.youtube.com/watch?v=lhcvejeAB0E
Perhaps >.>
You need to be a little creative. I’ll give a trivial example that will probably be more enlightening if you went through the proofs C.S. bachelor students have to do of evaluating upper bounds of algorithms.
Lets say you hear about how matrix multiplication is a big problem in ML, and think you have a way to build an algorithm that should give you O(n*sqrt(n)) performance. Your idea happens to be an unusually complicated algorithm and thus a involves a complicated product; you think it will take you around 50 +-20 hours to prototype, and you don’t expect to achieve O(n*sqrt(n)) your first try. You could start your project now and build a prototype as quickly as possible, so that you can get a concrete impression of your algorithms viability. Or, you could first sit and consider for a couple hours and see if there are any ways to test or debunk the feasibility of your algorithm. If you choose the first option, you might get twenty hours in and realize your mistake only then. If you choose the second option, you might realize, just by pondering constraints for an hour, that matrix multiplication requires at least O(n^2) reads, and that your algorithm can’t in any universe work as fast as you expected it to, so no need to build a prototype without further considering where you’re going wrong.
Some ideas aren’t very easily validated. Art (I assume though I am not an artist) is an area where you pretty much just have a difficult to convey imagined finished product, and the best way to start validating is to build it and see if people like it. Lots of seed stage startups are founded to build things no one wants. The reason the team got funding anyways is often because the utility of the product they’re trying to create is difficult to “debunk” from the outset, or fails in hard-to-anticipate ways that aren’t caught by standard sanity checking.
However, outside of a few of those specific cases, most good ideas can be thought about. It might be impossible to completely rule out or in your hunch without building it first. But just by thinking about a proposed solution for the first twelve hours, you can usually establish some sort of probabilistic upper bound on the expected value and lower bound on the cost of implementation/maintenance. For a project that you think is going to take several months, even if you think there’s only a small chance you will figure out a flaw in its viability without prototyping, it’s worth it to sit down and do that sort of research.
None of this excludes trying to improve the source of your ideas, prototyping, talking to users, or fast iteration. All ideas are validated, though. The reason ideas come to your attention and stay there in the first place, among other things, is because they seem upon reflection plausible enough to be a good bet. The point of adding validation to that iteration process explicitly is to increase the thoroughness of your search for existing information that could encourage or discourage your efforts proportional to the costs associated with attempting.
I agree, and that’s why I clarified with
I realize how hyperbolic my criticism of Etsy sounds now that I needed this long ass post to explain their judgement errors, but I really think going into this much detail is making the technique seem much more complex than it really is. If you’re planning on spending two months improving the revenue created by feature X by 3%, do the napkin math to see if existing revenue coming from X justifies two months salary. If you’re planning on making a widget that improves the experience of furniture purchasers on your site, make sure there are enough furniture purchasers (taking into consideration the new ones you will be enabling by said widget) to justify maintenance/implementation. According to the guy I linked to, those were the kinds of sanity checks that Etsy wasn’t doing, which personally seems difficult to imagine for people that are otherwise obviously intensely competent.
> If you’re planning on spending two months improving the revenue created by feature X by 3%, do the napkin math to see if existing revenue coming from X justifies two months salary.
How do you know they didn’t? That deck is just a summary of years of work. Perhaps reach out to Dan McKinley for further discussion. I’m afraid we’ve both just making a lot of speculation at this point. Talk to Dan.
When your revenue is 7-8 digits, 3% can add up! Sometimes it’s such a no-brainer that it’s not worth opening Excel over. Last week I had my devs spend a few days implementing a way to create DHL labels using an API. We didn’t do any cost-benefit analysis because it was so clearly something that needed to be done. Today we shipped 147 packages by DHL. That would have taken about 5m each to do the old manual way, so in one day it saved 9.5 hours of staff time. Over one-year that’s an entire salary.
But I think the presentation tells you why they weren’t doing that stuff:
You can read in the Farnum St. interview with Tobias Lutke, CEO at Shopify, how it held back Shopify’s growth. I’ve met Tobias and he’s a brilliant, level-headed engineer and CEO, but if you read that you’d probably conclude he’s irrational, stupid, and not ambitious enough for not relentlessly maximizing growth for that period. ¯\_(ツ)_/¯
Regarding testing and validation, of course there are exceptions, but generally speaking, it still looks like they got it backwards to me. You’re free to disagree. I’m running multiple companies and have produced many products and services—only one big failure. I’ve tried a lot of approaches and still mix and match many ideas, but can solidly endorse making the prototype in get the feedback.
Maybe you misunderstand how we think about prototyping. A realistic façade is all you need to test with customers. The prototype give you something concrete to put in front of customers for rich feedback and insights. But think lightweight (dirty) version of key aspects of a product or experience. The prototype only needs to be good enough to test out a hypothesis and nothing more. It’s all about testing big ideas with minimal upfront investment.
I recommend the design thinking methodology presented in “Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days.” Invented at Google by Jake Knapp, perfected with more than 150 startups at Google Ventuer (GV).
Prototype comes before Test.
https://www.thesprintbook.com/how
Cheers,