Currently, Difficult Conversations is the only book I recommend to literally all people, because it establishes the principles and practices of effective collaborative truth-seeking. If you want a good chance of persuading someone of something they are already opposed to, you have demonstrate that you understand their point of view and value their well-being. (On a similar note, I read Ender’s Game in middle school and took to heart the idea of understanding your adversaries so well that you love them.)
Can the art of influencing emotions be used for destructive purposes? Yes. It’s certainly possible to play off of many humans’ biases to get them to adopt positions that are arbitrarily chosen by an outside source, by presenting different perspectives of situations and associating different emotions with them. However, it is also possible to explore as many relevant aspects of a situation as possible, validate people’s concerns, and have your concerns listened to in turn. Like any other tool it can be used to constructively get people to feel better about seeking the truth. Rhetoric allows you to reframe a situation and get people to go along with it. Some try to reframe a situation for selfish purposes, but you can still frame a situation as accurately as possible, and persuade people to accept and contribute to this reframing.
Here’s a twist, though: rhetoric would still be important even if people were rational truth-seekers by default. You can’t accurately and efficiently convey the relevant aspects of a situation or idea without rhetoric. The people listening to you will have to spend more energy than necessary to understand your meaning, because you don’t know how to arrange your message in a logical order, with clear language.
You’d also be missing a quick method for getting people to start appreciating others’ emotions different cultural frames of reference. Even putting them through a simulation wouldn’t work as well; their own frame of reference (the Curse of Knowledge) would likely prevent or delay them from having an epiphany about the other person’s paradigm. Sometimes you just need to spell things out, and for that, you need rhetoric and other communication skills.
Just because rhetoric isn’t sufficient to seek truth doesn’t mean it’s not necessary. If we tossed out everything that can be used for destruction as well as for construction, we’d be facing the world naked.
Currently, Difficult Conversations is the only book I recommend to literally all people, because it establishes the principles and practices of effective collaborative truth-seeking. If you want a good chance of persuading someone of something they are already opposed to, you have demonstrate that you understand their point of view and value their well-being. (On a similar note, I read Ender’s Game in middle school and took to heart the idea of understanding your adversaries so well that you love them.)
Can the art of influencing emotions be used for destructive purposes? Yes. It’s certainly possible to play off of many humans’ biases to get them to adopt positions that are arbitrarily chosen by an outside source, by presenting different perspectives of situations and associating different emotions with them. However, it is also possible to explore as many relevant aspects of a situation as possible, validate people’s concerns, and have your concerns listened to in turn. Like any other tool it can be used to constructively get people to feel better about seeking the truth. Rhetoric allows you to reframe a situation and get people to go along with it. Some try to reframe a situation for selfish purposes, but you can still frame a situation as accurately as possible, and persuade people to accept and contribute to this reframing.
Here’s a twist, though: rhetoric would still be important even if people were rational truth-seekers by default. You can’t accurately and efficiently convey the relevant aspects of a situation or idea without rhetoric. The people listening to you will have to spend more energy than necessary to understand your meaning, because you don’t know how to arrange your message in a logical order, with clear language.
You’d also be missing a quick method for getting people to start appreciating others’ emotions different cultural frames of reference. Even putting them through a simulation wouldn’t work as well; their own frame of reference (the Curse of Knowledge) would likely prevent or delay them from having an epiphany about the other person’s paradigm. Sometimes you just need to spell things out, and for that, you need rhetoric and other communication skills.
Just because rhetoric isn’t sufficient to seek truth doesn’t mean it’s not necessary. If we tossed out everything that can be used for destruction as well as for construction, we’d be facing the world naked.