Understanding what happened is important, but I find five iterations to usually be far too many. You have to be careful when recursively asking “why?” because otherwise you end up with this.
Point. That’s just what they do at Toyota, where I imagine that they work with systems complicated enough to actually merit 5 “why?”s.
I personally find 2-3 to work in most cases.
Understanding what happened is important, but I find five iterations to usually be far too many. You have to be careful when recursively asking “why?” because otherwise you end up with this.
Point. That’s just what they do at Toyota, where I imagine that they work with systems complicated enough to actually merit 5 “why?”s.
I personally find 2-3 to work in most cases.