Are you perhaps arguing that as long as people don’t have a unified formal definition of niceness, nice behavior is not possible?
No, not at all. I’m arguing that there will be behaviour about which people will not be able to agree whether it’s nice or not.
It would be a nice experiment to have a website that would support this “organic” grouping of people; where LW wouldn’t be one group, but rather an ecosystem of groups. But I’m afraid we are unlikely to ever see this happen.
Why unlikely? There are at many ways to move in this direction, for example the establishment of LW subreddits which will develop their own, possibly different, cultural norms. For another example, killfile equivalents or some sufficiently flexible tagging system will allow people to define their own personal “groupings of people” all of which could coexist on LW.
there will be behaviour about which people will not be able to agree whether it’s nice or not.
And some of them will downvote it, and some of them will upvote it.
There are at many ways to move in this direction, for example the establishment of LW subreddits which will develop their own, possibly different, cultural norms.
I suspect that mere “moves in this direction” will not be enough. May improve things, but not enough.
My reasoning is roughly this:
People have complex social instints, finely tuned by evolution. Sometimes we coordinate in groups by using small signals, such as face expressions, body posture, tone of voice, looking away or otherwise not paying attention when someone is speaking, sitting closer to some people and further away from others, etc. Some of these actions include plausible deniability; for example one can signal boredom with a debate by looking away, but when confronted, they can verbally deny being bored. This mechanism allows different intensity of interaction.
When using a web interface, most of these options are missing; sometimes replaced by crude approximations that fail in some important aspect. (For example, what is the equivalent of “looking away when someone keeps debating stuff you consider super boring”? Merely not reading and not participating in the discussion is too invisible: you don’t have feedback about who is reading and who is skipping which comments. Downvoting feels too aggressive; it is more like shouting “shut up”.) Another important aspect is that in real life most kinds of reactions are simple, so if they require some inconvenient action online, it’s not the same thing.
It is these situations where our instinct offers us a real-life solution, but there is no sufficiently corresponding action in the web forum, that make online discussions develop in many frustrating ways that wouldn’t happen in real life. (Also other dissimilarities, e.g. creating sockpuppets, etc.)
This is why I think it would be an interesting project to develop a web interface that would allows us to act as closely to our instinctive social behavior as possible. The hypothesis is that it would make the discussions much less frustrating for many participants. But crude approximations will not work, precisely because they are crude.
(I am not saying that our social interactions in real life are the best possible mode of communication. There is a space for improvement. I am saying that we are unable to get even there.)
I suspect that mere “moves in this direction” will not be enough.
Not enough for what?
develop a web interface that would allows us to act as closely to our instinctive social behavior as possible.
You seem to want, basically, video conferencing. Or, if you prefer a more future-y way of doing that, telepresence in virtual reality.
The hypothesis is that it would make the discussions much less frustrating for many participants.
You are taking a very one-sided view. Online discussions are not just hobbled and maimed discussions in person—they have disadvantages, but they also have a lot of advantages. They are different and that makes them occupy a different, useful niche in the panoply of ways humans communicate.
Sometimes you want to talk in person, but sometimes you don’t and email or chat are the preferred way.
No, not at all. I’m arguing that there will be behaviour about which people will not be able to agree whether it’s nice or not.
Why unlikely? There are at many ways to move in this direction, for example the establishment of LW subreddits which will develop their own, possibly different, cultural norms. For another example, killfile equivalents or some sufficiently flexible tagging system will allow people to define their own personal “groupings of people” all of which could coexist on LW.
And some of them will downvote it, and some of them will upvote it.
I suspect that mere “moves in this direction” will not be enough. May improve things, but not enough.
My reasoning is roughly this:
People have complex social instints, finely tuned by evolution. Sometimes we coordinate in groups by using small signals, such as face expressions, body posture, tone of voice, looking away or otherwise not paying attention when someone is speaking, sitting closer to some people and further away from others, etc. Some of these actions include plausible deniability; for example one can signal boredom with a debate by looking away, but when confronted, they can verbally deny being bored. This mechanism allows different intensity of interaction.
When using a web interface, most of these options are missing; sometimes replaced by crude approximations that fail in some important aspect. (For example, what is the equivalent of “looking away when someone keeps debating stuff you consider super boring”? Merely not reading and not participating in the discussion is too invisible: you don’t have feedback about who is reading and who is skipping which comments. Downvoting feels too aggressive; it is more like shouting “shut up”.) Another important aspect is that in real life most kinds of reactions are simple, so if they require some inconvenient action online, it’s not the same thing.
It is these situations where our instinct offers us a real-life solution, but there is no sufficiently corresponding action in the web forum, that make online discussions develop in many frustrating ways that wouldn’t happen in real life. (Also other dissimilarities, e.g. creating sockpuppets, etc.)
This is why I think it would be an interesting project to develop a web interface that would allows us to act as closely to our instinctive social behavior as possible. The hypothesis is that it would make the discussions much less frustrating for many participants. But crude approximations will not work, precisely because they are crude.
(I am not saying that our social interactions in real life are the best possible mode of communication. There is a space for improvement. I am saying that we are unable to get even there.)
Not enough for what?
You seem to want, basically, video conferencing. Or, if you prefer a more future-y way of doing that, telepresence in virtual reality.
You are taking a very one-sided view. Online discussions are not just hobbled and maimed discussions in person—they have disadvantages, but they also have a lot of advantages. They are different and that makes them occupy a different, useful niche in the panoply of ways humans communicate.
Sometimes you want to talk in person, but sometimes you don’t and email or chat are the preferred way.
Because we don’t want to go there.