From reading lots of Rao’s stuff, I also got the sense that he’s writing descriptively, and specifically, he’s trying to describe The Office. It’ll be truthful to the degree that The Office captures some truths, and to the degree that Rao’s own consulting experience fills in the details.
I read it as much more descriptive and less prescriptive but maybe I forgot about there being advice parts?
From reading lots of Rao’s stuff, I also got the sense that he’s writing descriptively, and specifically, he’s trying to describe The Office. It’ll be truthful to the degree that The Office captures some truths, and to the degree that Rao’s own consulting experience fills in the details.