My preferred method is to go to their office in person
I’ve recently found this useful when dealing with the IRS. Time spent to reject a form on unspecified technicalities: four months. Time spent to get human being on the phone: unknown (disconnected repeatedly with “no, we’re too busy to take your call right now, or ever.”) Time spent in a physical office to get what I needed: maybe an hour or two.
Granted it was an extraordinarily unpleasant hour or two, but it got the job done.
I’ve recently found this useful when dealing with the IRS. Time spent to reject a form on unspecified technicalities: four months. Time spent to get human being on the phone: unknown (disconnected repeatedly with “no, we’re too busy to take your call right now, or ever.”) Time spent in a physical office to get what I needed: maybe an hour or two.
Granted it was an extraordinarily unpleasant hour or two, but it got the job done.