Calling 911 or your local emergency number is also a good default action because the call taker should be trained to walk you through some of the things the post described.
Don’t be afraid of creating duplicate 911 calls for something like a big fire or car crash. Merging duplicates and rapidly closing out unnecessary calls is the communications center’s job, not yours.
Expect to be asked for a description of the problem and your location. Don’t worry if you don’t know an exact address. You may also be asked for your phone number.
It is also OK to indicate that you are uncertain about something such as whether or not the patient is breathing.
Definitely agree. Especially if you’re training is limited (but even if it isn’t) making sure someone reaches emergency services should be your top priority. If you need to attend to the injured person, pointing out a specific person and telling them to call 911 is a good approach. It’s more likely to get done quickly if a specific person feels it’s their responsibility than if it’s unclear whose job it is.
Calling 911 or your local emergency number is also a good default action because the call taker should be trained to walk you through some of the things the post described.
Don’t be afraid of creating duplicate 911 calls for something like a big fire or car crash. Merging duplicates and rapidly closing out unnecessary calls is the communications center’s job, not yours.
Expect to be asked for a description of the problem and your location. Don’t worry if you don’t know an exact address. You may also be asked for your phone number.
It is also OK to indicate that you are uncertain about something such as whether or not the patient is breathing.
Definitely agree. Especially if you’re training is limited (but even if it isn’t) making sure someone reaches emergency services should be your top priority. If you need to attend to the injured person, pointing out a specific person and telling them to call 911 is a good approach. It’s more likely to get done quickly if a specific person feels it’s their responsibility than if it’s unclear whose job it is.