Listening through the sequences available now, a couple issues:
1: The podcasts available, when loaded in iTunes, aren’t in proper order; the individual posts come through in a haphazard, random sort of order, which means that to listen to them in proper order means consulting with the proper order in another window, which is awkward. I am inclined to believe that this has something to do with the order in which they are recorded on your end, though I don’t actually know enough about the mechanics of podcasting to be certain of this.
2: It is insufficiently obvious that The Simple Truth is bundled with Map and Territory. After finishing Mysterious Answers to Mysterious Questions, and looking for something else to listen to, I decided to grab The Simple Truth quickly… and, about 45 minutes later, having finished it, I moved on to Map and Territory… and then promptly smacked my forehead, seeing a little disclaimer that mentioned that The Simple Truth was included (I bought Map and Territory anyways). It wasn’t until after I investigated further that I noticed a similar disclaimer on the purchase page for The Simple Truth; I’d missed that the first time around. This should probably be mentioned on the channels page directly.
1: Endovior, sorry about the order! You’re right, they are downloading out of order. We’re looking into why that is and when we solve it you’ll be able to re-download them in the correct order, I’ll keep you posted.
2: Hopefully you didn’t smack your forehead too hard. We’ll gladly refund your purchase of The Simple Truth. As you know it’s a long essay so we’ve been offering it separate to see if people are interested in smaller purchases.
I also wanted to let you know you can reach our support team at support@castify.co any time. You’ll most likely get a faster response time than posting your comments here. Thanks again for your feedback!
Listening through the sequences available now, a couple issues:
1: The podcasts available, when loaded in iTunes, aren’t in proper order; the individual posts come through in a haphazard, random sort of order, which means that to listen to them in proper order means consulting with the proper order in another window, which is awkward. I am inclined to believe that this has something to do with the order in which they are recorded on your end, though I don’t actually know enough about the mechanics of podcasting to be certain of this.
2: It is insufficiently obvious that The Simple Truth is bundled with Map and Territory. After finishing Mysterious Answers to Mysterious Questions, and looking for something else to listen to, I decided to grab The Simple Truth quickly… and, about 45 minutes later, having finished it, I moved on to Map and Territory… and then promptly smacked my forehead, seeing a little disclaimer that mentioned that The Simple Truth was included (I bought Map and Territory anyways). It wasn’t until after I investigated further that I noticed a similar disclaimer on the purchase page for The Simple Truth; I’d missed that the first time around. This should probably be mentioned on the channels page directly.
1: Endovior, sorry about the order! You’re right, they are downloading out of order. We’re looking into why that is and when we solve it you’ll be able to re-download them in the correct order, I’ll keep you posted.
2: Hopefully you didn’t smack your forehead too hard. We’ll gladly refund your purchase of The Simple Truth. As you know it’s a long essay so we’ve been offering it separate to see if people are interested in smaller purchases.
I also wanted to let you know you can reach our support team at support@castify.co any time. You’ll most likely get a faster response time than posting your comments here. Thanks again for your feedback!