You put quite a lot of effort into being reasonable and not antagonising your brother and it looks like you did a great job! In heated discussions like that, especially with family members, I’d recommend trying out NVC (Nonviolent communication).
Can’t help but give you one example: “I finally told him … [that] … I felt like he was treating me with contempt”. That might get perceived as an accusation or a judgement. I’d rephrase it (oversimplifying) as “I don’t feel understood, could you give my points some more consideration please?” (asking to repeat back your points could also help).
I don’t think there’s any science behind NVC but I find it pretty helpful in situations like that.
I’ve reworded this reply about 5 times now, and I’m not sure why the words are proving slippery.
Basically, my experience with NVC and other such frameworks is that they most often get offered to people who are already working hard to communicate well. Quite naturally, since they’re probably receptive to help in that effort and interested in analyzing their conversational dynamics in detail. Unfortunately, it’s the people who lack good communication skills who probably need NVC. When the people who are already careful communicators are also receiving the most advice about improving their communication style, the result can be self-blame, self-stifling, and dysfunctional levels of indirection and softening to the point of fundamental dishonesty.
I need to remember that intellectual conversations are also highly emotional and relational. Questioning a person’s ideas can feel like a personal attack. Making a strong argument can shut a conversation down. A debate can’t be kept relaxed through the one-sided application of rationalist techniques. It has to be a shared language or implicit agreement.
I think the same is true of NVC. If only one person’s doing it, it’s not going to work very well. It takes two. Some of my best memories are of conversations that took place between myself and somebody else schooled in NVC or something similar. Some of my worst are of applying NVC or similar techniques in a situation where the other person is used to getting their way through domineering or abusive behavior.
The benefit of NVC/rationalism in situations like that is that they help you get away clean. You don’t escalate your own language or say equally stupid things. That doesn’t mean they’ll look at you any better—they may well invent an even worse interpretation of your behavior to justify their own abuse. But by consistently applying these techniques to a healthy degree, you’ll start to perceive yourself as a kind, level-headed person who doesn’t get sucked into other people’s schticks as easily. This builds confidence and dissolves guilt.
This in turn makes it easier to be honest about what happened with an intimate companion or therapist. Having the opportunity to look at the situation through your friend or therapist’s eyes builds wisdom that can be applied to the larger dynamics at play. It’s a virtuous cycle.
I think the same is true of NVC. If only one person’s doing it, it’s not going to work very well. It takes two. Some of my best memories are of conversations that took place between myself and somebody else schooled in NVC or something similar. Some of my worst are of applying NVC or similar techniques in a situation where the other person is used to getting their way through domineering or abusive behavior.
Hm. My experience is the opposite. I’ve found the most use in NVC type communication in cases where the other person is getting quite violent, as it can be remarkably disarming to see through the threats and care about the hurt that is driving the person to make them. It can also make it quite difficult for people to continue justifying their domineering and/or abusive behavior to themselves and others, if that’s what they’re doing.
My model of NVC is that’s useful in the way that neutron moderators can be useful. There’s a certain “gain” by which the “violence level” of communications are amplified after being expressed and received, and then having the response expressed and received. If you get multiplied by a number greater than one after going around the loop, things will melt down or explode. If one person is both interpreting and responding uncharitably, the other party is going to have to shoulder more of the burden to “moderate neutrons” and be extra clean in their communications so as to not escalate or allow for escalation. Additional effort to communicate nonviolently is going to make the most difference in the cases where you can actually cross unity. If you’re well below one to start with, then there’s no need. If you can’t get below one even with effort, it’s a bit futile (and therefore frustrating/discouraging).
You seem pretty aware of the failure mode of trying to use neutrality/rationality as an emotional defense mechanism, and how reaching for tools like NVC out of these motivations can lead to stifling of the important emotions that need to be expressed (which, interestingly, necessarily leads to misapplication/cargo culting of the tools). Do you think that could be behind your difficulties in getting good results with NVC in the “one sided” cases? Also, to me, your conversation with your brother looks like a perfect example of using NVC with someone who presumably isn’t trained in NVC to transform things from where they were coming off as domineering/abusive to one where you two are clearly on the same side and working together. Do you conceptualize it differently?
Great thoughts. I share the “neutron moderator” concept of NVC.
NVC-like practices have definitely produced de-escalation in many cases. In retrospect, I perceive that it may have made the other person feel ashamed of themselves for being insulting or cruel, and having that be met not with silence or aggression, but with an honest expression of hurt.
In some cases, that has led to an extended conversation in which those feelings could be processed further, as with my brother. I count this as a successful application of NVC. That’s why I felt it was not quite fitting for Alexey Lapitsky to suggest that I may have come across as judgmental or accusatory, and recommend NVC as a solution—although I appreciate his input.
However, in other instances, that moment of NVC honesty led directly to either explosion (screaming, cursing, threats, accusations) or an uncomfortable end to the conversation. Probably I could have done more in situations where the conversation just petered out uncomfortably. I could have intentionally brought up feeling like I wanted to talk more at a later time, for example.
In the “explosion” cases, it’s honestly associated with one figure in my life. There is a lot of love there, but also an awareness of a high capacity for dishonesty, self-deception on their part, false memories, and inappropriate recruitment of me as their confidant. I therefore eventually decided simply to energetically shield myself, practice distancing myself from their schticks, and finding ways to sooth or divert them prior to a blowup for the sake of my own comfort.
Probably it is memories associated with this explosive figure in my life that lead me to struggle with continuing to process relational discomfort with other people who’d be more receptive. Thanks for pushing on that point. I hope I’ll be able to improve my other relationships with that in mind.
Thanks for sharing!
You put quite a lot of effort into being reasonable and not antagonising your brother and it looks like you did a great job! In heated discussions like that, especially with family members, I’d recommend trying out NVC (Nonviolent communication).
Can’t help but give you one example: “I finally told him … [that] … I felt like he was treating me with contempt”. That might get perceived as an accusation or a judgement. I’d rephrase it (oversimplifying) as “I don’t feel understood, could you give my points some more consideration please?” (asking to repeat back your points could also help).
I don’t think there’s any science behind NVC but I find it pretty helpful in situations like that.
Thanks again for the post!
I’ve reworded this reply about 5 times now, and I’m not sure why the words are proving slippery.
Basically, my experience with NVC and other such frameworks is that they most often get offered to people who are already working hard to communicate well. Quite naturally, since they’re probably receptive to help in that effort and interested in analyzing their conversational dynamics in detail. Unfortunately, it’s the people who lack good communication skills who probably need NVC. When the people who are already careful communicators are also receiving the most advice about improving their communication style, the result can be self-blame, self-stifling, and dysfunctional levels of indirection and softening to the point of fundamental dishonesty.
I need to remember that intellectual conversations are also highly emotional and relational. Questioning a person’s ideas can feel like a personal attack. Making a strong argument can shut a conversation down. A debate can’t be kept relaxed through the one-sided application of rationalist techniques. It has to be a shared language or implicit agreement.
I think the same is true of NVC. If only one person’s doing it, it’s not going to work very well. It takes two. Some of my best memories are of conversations that took place between myself and somebody else schooled in NVC or something similar. Some of my worst are of applying NVC or similar techniques in a situation where the other person is used to getting their way through domineering or abusive behavior.
The benefit of NVC/rationalism in situations like that is that they help you get away clean. You don’t escalate your own language or say equally stupid things. That doesn’t mean they’ll look at you any better—they may well invent an even worse interpretation of your behavior to justify their own abuse. But by consistently applying these techniques to a healthy degree, you’ll start to perceive yourself as a kind, level-headed person who doesn’t get sucked into other people’s schticks as easily. This builds confidence and dissolves guilt.
This in turn makes it easier to be honest about what happened with an intimate companion or therapist. Having the opportunity to look at the situation through your friend or therapist’s eyes builds wisdom that can be applied to the larger dynamics at play. It’s a virtuous cycle.
Hm. My experience is the opposite. I’ve found the most use in NVC type communication in cases where the other person is getting quite violent, as it can be remarkably disarming to see through the threats and care about the hurt that is driving the person to make them. It can also make it quite difficult for people to continue justifying their domineering and/or abusive behavior to themselves and others, if that’s what they’re doing.
My model of NVC is that’s useful in the way that neutron moderators can be useful. There’s a certain “gain” by which the “violence level” of communications are amplified after being expressed and received, and then having the response expressed and received. If you get multiplied by a number greater than one after going around the loop, things will melt down or explode. If one person is both interpreting and responding uncharitably, the other party is going to have to shoulder more of the burden to “moderate neutrons” and be extra clean in their communications so as to not escalate or allow for escalation. Additional effort to communicate nonviolently is going to make the most difference in the cases where you can actually cross unity. If you’re well below one to start with, then there’s no need. If you can’t get below one even with effort, it’s a bit futile (and therefore frustrating/discouraging).
You seem pretty aware of the failure mode of trying to use neutrality/rationality as an emotional defense mechanism, and how reaching for tools like NVC out of these motivations can lead to stifling of the important emotions that need to be expressed (which, interestingly, necessarily leads to misapplication/cargo culting of the tools). Do you think that could be behind your difficulties in getting good results with NVC in the “one sided” cases? Also, to me, your conversation with your brother looks like a perfect example of using NVC with someone who presumably isn’t trained in NVC to transform things from where they were coming off as domineering/abusive to one where you two are clearly on the same side and working together. Do you conceptualize it differently?
Great thoughts. I share the “neutron moderator” concept of NVC.
NVC-like practices have definitely produced de-escalation in many cases. In retrospect, I perceive that it may have made the other person feel ashamed of themselves for being insulting or cruel, and having that be met not with silence or aggression, but with an honest expression of hurt.
In some cases, that has led to an extended conversation in which those feelings could be processed further, as with my brother. I count this as a successful application of NVC. That’s why I felt it was not quite fitting for Alexey Lapitsky to suggest that I may have come across as judgmental or accusatory, and recommend NVC as a solution—although I appreciate his input.
However, in other instances, that moment of NVC honesty led directly to either explosion (screaming, cursing, threats, accusations) or an uncomfortable end to the conversation. Probably I could have done more in situations where the conversation just petered out uncomfortably. I could have intentionally brought up feeling like I wanted to talk more at a later time, for example.
In the “explosion” cases, it’s honestly associated with one figure in my life. There is a lot of love there, but also an awareness of a high capacity for dishonesty, self-deception on their part, false memories, and inappropriate recruitment of me as their confidant. I therefore eventually decided simply to energetically shield myself, practice distancing myself from their schticks, and finding ways to sooth or divert them prior to a blowup for the sake of my own comfort.
Probably it is memories associated with this explosive figure in my life that lead me to struggle with continuing to process relational discomfort with other people who’d be more receptive. Thanks for pushing on that point. I hope I’ll be able to improve my other relationships with that in mind.