I’m not sure “fanatical” is well-defined enough to mean anything here. I doubt there are any who’d commit terrorist acts to further same-day delivery. There are probably quite a few who believe it’s important to the business, and a big benefit for many customers.
You’re absolutely right that a lot of employees and contractors can be “mere employees”, not particularly caring about long-term strategy, customer perception, or the like. That’s kind of the nature of ALL organizations and group behaviors, including corporate, government, and social groupings. There’s generally some amount of influencers/selectors/visionaries, some amount of strategists and implementers, and a large number of followers. Most organizations are multidimensional enough that the same people can play different roles on different topics as well.
I’m not sure “fanatical” is well-defined enough to mean anything here. I doubt there are any who’d commit terrorist acts to further same-day delivery. There are probably quite a few who believe it’s important to the business, and a big benefit for many customers.
You’re absolutely right that a lot of employees and contractors can be “mere employees”, not particularly caring about long-term strategy, customer perception, or the like. That’s kind of the nature of ALL organizations and group behaviors, including corporate, government, and social groupings. There’s generally some amount of influencers/selectors/visionaries, some amount of strategists and implementers, and a large number of followers. Most organizations are multidimensional enough that the same people can play different roles on different topics as well.