It is pretty impressive that they function as well as they do, but seeing how the sausage is made (at least in hospitals) does detract from it quite substantially. You get to see not only how an enormous number of battle hardened processes prevent a lot of lethal screw-ups, but also how also how sometimes the very same processes cause serious and very occasionally lethal screw-ups.
It doesn’t help that hospitals seem to be universally run with about 90% of the resources they need to function reasonably effectively. This is possibly because there is relentless pressure to cut costs, but if you strip any more out of them then people start to die from obviously preventable failures. So it stabilizes at a point where everything is much more horrible than it could be, but not quite to an obviously lethal extent.
As far as your direct question goes, I don’t have any good books to recommend.
It is pretty impressive that they function as well as they do, but seeing how the sausage is made (at least in hospitals) does detract from it quite substantially. You get to see not only how an enormous number of battle hardened processes prevent a lot of lethal screw-ups, but also how also how sometimes the very same processes cause serious and very occasionally lethal screw-ups.
It doesn’t help that hospitals seem to be universally run with about 90% of the resources they need to function reasonably effectively. This is possibly because there is relentless pressure to cut costs, but if you strip any more out of them then people start to die from obviously preventable failures. So it stabilizes at a point where everything is much more horrible than it could be, but not quite to an obviously lethal extent.
As far as your direct question goes, I don’t have any good books to recommend.