The thing to do with telemarketers, I have learned, is not to immediately hang up.
You just let them get to what they want to sell you, then say, loudly but politely and without a pause for them to butt in, something like “Let me stop you there, [name], I’m afraid I’m not interested, but thank you very much for calling.” If they don’t back down, THEN summarily hang up.
I prefer this to simply hanging up because doing the latter always makes me feel bad for several minutes afterward for having been rude to somebody who is, after all, trying to make a living.
The thing to do with telemarketers, I have learned, is not to immediately hang up.
No, it really is to hang up.
I prefer this to simply hanging up because doing the latter always makes me feel bad for several minutes afterward for having been rude to somebody who is, after all, trying to make a living.
Your emotions seem to be doing both you and the telemarketers a disservice—perhaps due to an instinctive misunderstanding of what kind of social transaction is taking place. The telemarketer is not socially vulnerable and nor are you in a position where perception will have future consequences. They also don’t WANT to have an extended positive interaction that has no chance of success. Wasting five minutes on a mark that has no chance of giving a commission is strictly worse than an instant hang up. Your instincts are right that they are “after all, just trying to make a living” and you are just getting in their way.
I’m not saying it is necessarily worth retraining your emotional attachments in this case. You seem to attach pride to the act of wasting telemarketer time and guilt to the act of hanging up. This, combined with assertiveness practice you get and the cost of retraining yourself may mean that it is better to stay in the behavioral local minima.
My own attitude is that time spent talking to me is time they aren’t spending making a sale, so getting off the phone is the nicest thing I can do for them under the highly constrained circumstances. So as soon as I recognize them as telemarketers, I politely say “Sorry, but I’m really not interested; have a good day” and hang up, without waiting for them to do anything in particular.
The thing to do with telemarketers, I have learned, is not to immediately hang up.
You just let them get to what they want to sell you, then say, loudly but politely and without a pause for them to butt in, something like “Let me stop you there, [name], I’m afraid I’m not interested, but thank you very much for calling.” If they don’t back down, THEN summarily hang up.
I prefer this to simply hanging up because doing the latter always makes me feel bad for several minutes afterward for having been rude to somebody who is, after all, trying to make a living.
No, it really is to hang up.
Your emotions seem to be doing both you and the telemarketers a disservice—perhaps due to an instinctive misunderstanding of what kind of social transaction is taking place. The telemarketer is not socially vulnerable and nor are you in a position where perception will have future consequences. They also don’t WANT to have an extended positive interaction that has no chance of success. Wasting five minutes on a mark that has no chance of giving a commission is strictly worse than an instant hang up. Your instincts are right that they are “after all, just trying to make a living” and you are just getting in their way.
I’m not saying it is necessarily worth retraining your emotional attachments in this case. You seem to attach pride to the act of wasting telemarketer time and guilt to the act of hanging up. This, combined with assertiveness practice you get and the cost of retraining yourself may mean that it is better to stay in the behavioral local minima.
My own attitude is that time spent talking to me is time they aren’t spending making a sale, so getting off the phone is the nicest thing I can do for them under the highly constrained circumstances. So as soon as I recognize them as telemarketers, I politely say “Sorry, but I’m really not interested; have a good day” and hang up, without waiting for them to do anything in particular.