Dude, we’re trying to help on many fronts. We host OB at no charge; we developed and host LW at no charge; we wrote PB and offer it at no charge. If you tried a little harder, do you think you could come up with an explanation for why we’d use an external feedback service other than that we’re obnoxious?
ETA 08:39:51 UTC:
Sorry—that was overly snarky. You obviously want to be a passionate user but are being let down by our lack of time to tune and improve the site. Watch for a top level post on PB and its future coming soon.
I didn’t say you or anybody else developing PB is obnoxious. I said a certain behavior (requiring signing up for 2 accounts) was obnoxious. And since behaviors aren’t intrinsically obnoxious or not, I obviously meant that I judge that requiring users to sign up for a second account to give feedback is obnoxious. Colloquially, this just means that I find it annoying, and it doesn’t imply that you’re trying to annoy anyone or say anything about you as a person. I find the behavior annoying, which I gave as an explanation for why I didn’t bother to provide feedback.
I can of course imagine plenty of reasons why you’d use an external feedback service, just like I can imagine plenty of reasons that the performance would be what it is, none of them involving any kind of malevolent intention or lack of skill on your part. Nevertheless, I and quite a few others find PB frustrating to use, which is a real shame for an app that holds so much promise.
For what it’s worth, I applaud your pro bono work for OB and LW, and I hope you keep up the good work. I think PB holds incredible promise, and I hope that you do find a way to improve it.
No apology necessary. I’d probably react similarly if I felt that somebody was being unconstructively critical of an app that I created.
I was just frustrated, as you guessed, because I really care about the idea and the app, and I see so much promise there. I should have just said to the original poster that I didn’t provide feedback because I didn’t want to sign up for a second account, but my frustration made me get snarky, which I apologize for.
Thanks again to you and everybody else at Tricycle.
Dude, we’re trying to help on many fronts. We host OB at no charge; we developed and host LW at no charge; we wrote PB and offer it at no charge. If you tried a little harder, do you think you could come up with an explanation for why we’d use an external feedback service other than that we’re obnoxious?
ETA 08:39:51 UTC: Sorry—that was overly snarky. You obviously want to be a passionate user but are being let down by our lack of time to tune and improve the site. Watch for a top level post on PB and its future coming soon.
I didn’t say you or anybody else developing PB is obnoxious. I said a certain behavior (requiring signing up for 2 accounts) was obnoxious. And since behaviors aren’t intrinsically obnoxious or not, I obviously meant that I judge that requiring users to sign up for a second account to give feedback is obnoxious. Colloquially, this just means that I find it annoying, and it doesn’t imply that you’re trying to annoy anyone or say anything about you as a person. I find the behavior annoying, which I gave as an explanation for why I didn’t bother to provide feedback.
I can of course imagine plenty of reasons why you’d use an external feedback service, just like I can imagine plenty of reasons that the performance would be what it is, none of them involving any kind of malevolent intention or lack of skill on your part. Nevertheless, I and quite a few others find PB frustrating to use, which is a real shame for an app that holds so much promise.
For what it’s worth, I applaud your pro bono work for OB and LW, and I hope you keep up the good work. I think PB holds incredible promise, and I hope that you do find a way to improve it.
No apology necessary. I’d probably react similarly if I felt that somebody was being unconstructively critical of an app that I created.
I was just frustrated, as you guessed, because I really care about the idea and the app, and I see so much promise there. I should have just said to the original poster that I didn’t provide feedback because I didn’t want to sign up for a second account, but my frustration made me get snarky, which I apologize for.
Thanks again to you and everybody else at Tricycle.