someone who probably has better things to do with his time than tinker with DNS configuration
I find such excuses to be unconvincing pretty much 100% of the time. Almost everyone who “has better things to do than [whatever]” is in that situation because their time is very valuable, and their time is very valuable because they make, and thus have, a lot of money. (Like, say, a successful fiction author.) In which case, they can pay someone to solve the problem for them. (Heck, I don’t doubt that Egan could even find people to help him fix this for free!)
If someone has a problem like this, but neither takes the time to fix it himself, nor pays (or asks) someone to fix it for him, what this means isn’t that he’s too busy, but rather that he doesn’t care.
And that’s fine. He’s got the right to not care about this. But then nobody else has the slightest shred of obligation to care about it, either. Not lifting a finger to fix this problem, but expecting other people to spend their time and mental effort (even if it’s only a little of both) to compensate for the problem, is certainly not laudable behavior.
I find such excuses to be unconvincing pretty much 100% of the time. Almost everyone who “has better things to do than [whatever]” is in that situation because their time is very valuable, and their time is very valuable because they make, and thus have, a lot of money. (Like, say, a successful fiction author.) In which case, they can pay someone to solve the problem for them. (Heck, I don’t doubt that Egan could even find people to help him fix this for free!)
If someone has a problem like this, but neither takes the time to fix it himself, nor pays (or asks) someone to fix it for him, what this means isn’t that he’s too busy, but rather that he doesn’t care.
And that’s fine. He’s got the right to not care about this. But then nobody else has the slightest shred of obligation to care about it, either. Not lifting a finger to fix this problem, but expecting other people to spend their time and mental effort (even if it’s only a little of both) to compensate for the problem, is certainly not laudable behavior.
Yes, while there are limits to what kinds of tasks can be delegated, web hosting is not exactly a domain lacking in adequate service providers.