Yes, but did the airline punish the employee? Did they publicly announce a clear and unambiguous change to their policy that would ensure no such thing would happen again? Of course not. (Also—vouchers, hah! The vouchers were for $50, which is what? One-tenth the cost of a plane ticket? Less? Pocket change. A triviality.)
As for “allowed to reboard after he deleted his tweet”—you say this as if it makes it better, but in fact it’s totally outrageous. For an airline to police a customer’s—not an employee’s, but a customer’s!—speech like this is an egregious abuse. The man apparently plans never to fly with that airline again, which is completely understandable. That airline deserves to go out of business entirely for this sort of behavior.
The message they send, after all, is clear: if you behave in a way that an airline employee even slightly dislikes, you can be kicked off a flight you paid for. Yes, they might later give you some irrelevant vouchers for trivial amounts of money. That changes nothing.
Yes, but did the airline punish the employee? Did they publicly announce a clear and unambiguous change to their policy that would ensure no such thing would happen again? Of course not. (Also—vouchers, hah! The vouchers were for $50, which is what? One-tenth the cost of a plane ticket? Less? Pocket change. A triviality.)
As for “allowed to reboard after he deleted his tweet”—you say this as if it makes it better, but in fact it’s totally outrageous. For an airline to police a customer’s—not an employee’s, but a customer’s!—speech like this is an egregious abuse. The man apparently plans never to fly with that airline again, which is completely understandable. That airline deserves to go out of business entirely for this sort of behavior.
The message they send, after all, is clear: if you behave in a way that an airline employee even slightly dislikes, you can be kicked off a flight you paid for. Yes, they might later give you some irrelevant vouchers for trivial amounts of money. That changes nothing.