Depending on where you come from and the age of the kid, properly explaining that you are fallible too and resolve their dissatisfaction can take much more time, i.e., more downstream stress than the OP approach. Good think to have in your toolbox.
Depending on where you come from and the age of the kid, properly explaining that you are fallible too and resolve their dissatisfaction can take much more time, i.e., more downstream stress than the OP approach. Good think to have in your toolbox.