Sometimes people are confused because their model is worse that everyone else’s (i.e. of everyone involved in given situation). Sometimes people are confused because their model is better… and they noticed a problem that other’s do not see yet, but they do not yet know how to solve the problem themselves.
What you describe sounds to me like someone who sees a problem, cannot solve it fully, but at least has a few guesses how to reduce it in short term, so keeps doing at least that. While other people either genuinely do not see the problem, or have a vague idea but also see very clearly the status cost of acting worried while everyone else remains calm.
Sometimes people are confused because their model is worse that everyone else’s (i.e. of everyone involved in given situation). Sometimes people are confused because their model is better… and they noticed a problem that other’s do not see yet, but they do not yet know how to solve the problem themselves.
What you describe sounds to me like someone who sees a problem, cannot solve it fully, but at least has a few guesses how to reduce it in short term, so keeps doing at least that. While other people either genuinely do not see the problem, or have a vague idea but also see very clearly the status cost of acting worried while everyone else remains calm.