This is an excellent summary of active listening skills. Just listening and empathizing is pretty hard. Most people want to help immediately, and the most common pitfall is to focus on problem-solving, pushing one’s own ideas and unsolicited advice. There are several places online where one can vent and/or learn to listen to others. 7 cups used to be pretty good some years ago, though its for-profit character conflicts with the core mission. For those who are used to Discord, Heartsbox might be worth a try.
This is an excellent summary of active listening skills. Just listening and empathizing is pretty hard. Most people want to help immediately, and the most common pitfall is to focus on problem-solving, pushing one’s own ideas and unsolicited advice. There are several places online where one can vent and/or learn to listen to others. 7 cups used to be pretty good some years ago, though its for-profit character conflicts with the core mission. For those who are used to Discord, Heartsbox might be worth a try.