There was a study done regarding the cause and effect of employee relationships and how it affected job performance that gave as a result that employees performed better simply because of the attention given them, rather than the validity of any of the techniques introduced.
If anyone can provide a resource for that study, I’ll vote you up because I am having trouble finding it.
If I remember correctly it is used in:
O’Hair, Friedrich, Dixon 2008 Strategic Communication: In Business and the Professions, Pearson
It’s called The Hawthorne Effect. At least in the Wikipedia article, no one considers the possibility that mere variation (less boredom) improves performance.
The following link lends credence to this line of thought:
http://www.management.wharton.upenn.edu/grant/Grant_JAP2008b_TaskSignificance.pdf
A note:
There was a study done regarding the cause and effect of employee relationships and how it affected job performance that gave as a result that employees performed better simply because of the attention given them, rather than the validity of any of the techniques introduced.
If anyone can provide a resource for that study, I’ll vote you up because I am having trouble finding it.
If I remember correctly it is used in: O’Hair, Friedrich, Dixon 2008 Strategic Communication: In Business and the Professions, Pearson
It’s called The Hawthorne Effect. At least in the Wikipedia article, no one considers the possibility that mere variation (less boredom) improves performance.
Thanks NancyLebovitz, that’s the one.
| [...]no one considers the possibility that mere variation (less boredom) improves performance.
The reverse possibility may also be true, more boredom decreases performance and may also cause health problems.
R.U.R.)