Within the constraints of GEM, a ‘better mousetrap’ is one that customers agree is better.
That they agree to be better before they actually use it. Plenty of customers buy microwaves with a lot more programs then they end up using. It’s one of many examples of Norman’s Design of Everyday Things were companies produce devices that have poor useability.
If a microwave is built faulty in a way were it radiates the room around it and causes health damage, that’s a bad microwave but customers might not know about the problem.
The microwave that radiates it’s customers is similar to the flawed scientific theory that gets believed because an academic field lacks the mathematical abilities to see the theory as flawed.
Buying an academic theory by spending attention and reputation on it is just like buying a product with money. The buying decision depends in both cases on the qualities of the product that the recipients can perceive.
Yes, and to fit the lawsuit against the manufacturer of a faulty microwave or the journal retracting a flawed paper into GEM requires adding epicycles.
That they agree to be better before they actually use it. Plenty of customers buy microwaves with a lot more programs then they end up using. It’s one of many examples of Norman’s Design of Everyday Things were companies produce devices that have poor useability.
If a microwave is built faulty in a way were it radiates the room around it and causes health damage, that’s a bad microwave but customers might not know about the problem.
The microwave that radiates it’s customers is similar to the flawed scientific theory that gets believed because an academic field lacks the mathematical abilities to see the theory as flawed.
Buying an academic theory by spending attention and reputation on it is just like buying a product with money. The buying decision depends in both cases on the qualities of the product that the recipients can perceive.
Yes, and to fit the lawsuit against the manufacturer of a faulty microwave or the journal retracting a flawed paper into GEM requires adding epicycles.