Beyond just the ability to quote things, I also appreciate the “perfect memory” aspect of text. The question of “did x say y?” is trivial to answer on any textual platform with a search feature. “I thought I said… oh, looks like I actually didn’t” helps me update my own beliefs about my communication, and “wait, what did you say that I interpreted as x? oh, that, I see what went wrong” helps me do better in similar communications on later occasions.
Beyond just the ability to quote things, I also appreciate the “perfect memory” aspect of text. The question of “did x say y?” is trivial to answer on any textual platform with a search feature. “I thought I said… oh, looks like I actually didn’t” helps me update my own beliefs about my communication, and “wait, what did you say that I interpreted as x? oh, that, I see what went wrong” helps me do better in similar communications on later occasions.
This is a key point, advanced, sophisticated, verbal conversations are possible if and only if every participant has excellent working memory.
If there’s even the slightest doubt then relying on some record is a much better choice.