Yup. The modeling error here is that “quality” is a single dimension, and that it’s both absolute and roughly linear in value. All three of these are false. What Dave Lindbergh is calling “metric”, I’d call “dimension of value” (because the metric is an indicator of the value, not the value itself. Also, because metric implies universality, and value is relative and marginal).
There are hundreds (or perhaps tens of thousands) of dimensions of value, which have different scales and weightings for different customers. As pointed out, having experts agree that one is providing the values to the critics and high-end customers that make them a top restaurateur does not correlate terribly well to those that make for popular youtube videos.
Yup. The modeling error here is that “quality” is a single dimension, and that it’s both absolute and roughly linear in value. All three of these are false. What Dave Lindbergh is calling “metric”, I’d call “dimension of value” (because the metric is an indicator of the value, not the value itself. Also, because metric implies universality, and value is relative and marginal).
There are hundreds (or perhaps tens of thousands) of dimensions of value, which have different scales and weightings for different customers. As pointed out, having experts agree that one is providing the values to the critics and high-end customers that make them a top restaurateur does not correlate terribly well to those that make for popular youtube videos.