It is almost a truism in business process re-engineering that you should always make people feel comfortable, whatever they do in the current process and explain to them the value that they will be adding in the new setup/​process. If people feel insecure, it is very difficult to get their cooperation and your project will tend to fail, badly.
It is almost a truism in business process re-engineering that you should always make people feel comfortable, whatever they do in the current process and explain to them the value that they will be adding in the new setup/​process. If people feel insecure, it is very difficult to get their cooperation and your project will tend to fail, badly.