When I had a job behind a counter, one of the rules was: “We don’t sell ‘I don’t know’”. We were encouraged to look things up as hard as possible, but it’s easy to see how this turns into making things up. I’m going to use the term Counter man syndrome from now on.
When I had a job behind a counter, one of the rules was: “We don’t sell ‘I don’t know’”. We were encouraged to look things up as hard as possible, but it’s easy to see how this turns into making things up. I’m going to use the term Counter man syndrome from now on.