The biggest (counterintuitive at first) best practice I read about is fighting very hard to keep it under 9 minutes to reply, since fall-off rate seems to go up very quickly after that. It’s faster for people to click entries without having to type things in manually. It means worse data on some things, but higher completion rate, in theory.
How do you know that this it is significantly faster? This means that the person has to read through the options before they click. A field with a number needs less reading.
Good question.
The biggest (counterintuitive at first) best practice I read about is fighting very hard to keep it under 9 minutes to reply, since fall-off rate seems to go up very quickly after that. It’s faster for people to click entries without having to type things in manually. It means worse data on some things, but higher completion rate, in theory.
How do you know that this it is significantly faster? This means that the person has to read through the options before they click. A field with a number needs less reading.