OTOH, being a great (very productive) company might also require creating systems that encourage productivity from less productive workers, and it’s not clear to me that a company that, when faced with an unproductive worker, attempts to engage with them in some vaguely sensible way in order to increase productivity, and only gets rid of them when such attempts fail, deserves to be considered “ruthless.”
OTOH, being a great (very productive) company might also require creating systems that encourage productivity from less productive workers, and it’s not clear to me that a company that, when faced with an unproductive worker, attempts to engage with them in some vaguely sensible way in order to increase productivity, and only gets rid of them when such attempts fail, deserves to be considered “ruthless.”