Thanks Nora. Your first example especially resonated for the kind of work I do where we try and understand what the client wants and needs—often with limited background info and when the client often struggles to articulate their wants and needs.
Thanks Nora. Your first example especially resonated for the kind of work I do where we try and understand what the client wants and needs—often with limited background info and when the client often struggles to articulate their wants and needs.