I have a non-specific recollection that, generally speaking, phrasing directions in the positive imperative (“Treat dogs well”) rather than a negative imperative (“Do not treat dogs badly”) leads to better rates of recall / compliance.
If it interests you I’ll ask around and find a proper reference.
I have a non-specific recollection that, generally speaking, phrasing directions in the positive imperative (“Treat dogs well”) rather than a negative imperative (“Do not treat dogs badly”) leads to better rates of recall / compliance.
If it interests you I’ll ask around and find a proper reference.
Thanks, I heard about this too, so it’s OK without a reference. Though in this case “treat your productivity systems well” makes for a poor title :)