Are Your Lights On is a good all-purpose introduction to problem-solving, but it’s a bit… basic (worth reading anyways, just because I found it amusing, though). Are Quality Software Management and Secrets of Consulting a little more in-depth?
Very much so; QSM especially (originally a 4-volume series, JW has reissued them in ebook format along with other titles).
Are Your Lights On is a good all-purpose introduction to problem-solving, but it’s a bit… basic (worth reading anyways, just because I found it amusing, though). Are Quality Software Management and Secrets of Consulting a little more in-depth?
Very much so; QSM especially (originally a 4-volume series, JW has reissued them in ebook format along with other titles).