CK, as used here, seems more transactional and situation specific. Emotional Labor is usually referring to a pattern over time, including things like checking for unknown unknowns, and “making sure X gets done”
Both ideas are playing in similar space.
CK, as used here, seems more transactional and situation specific. Emotional Labor is usually referring to a pattern over time, including things like checking for unknown unknowns, and “making sure X gets done” Both ideas are playing in similar space.