I would suggest leading with a scenario in which this bias is relevant.
I/e, “Bob hates his boss; Bob’s boss is always criticizing employees, and never says anything positive about their performance. Bob’s boss believes the evidence supports this policy, because every time bad performance has been criticized, performance has improved—and every time praise has been offered for good performance, performance has shown no improvement, or sometimes even gotten worse.”
(I recommend you write something better than this, though. This particular example reads like something horrible out of an HR handbook written by an eldritch god who trying to pass as human. Extra eldritch god points for a continuing narrative in which Bob’s boss manages to do everything precisely wrong.)
I definitely like this. I don’t guarantee that my example would be any better.
Then again, I could just give credit where credit is due and quote Thinking Fast and Slow here. Kahneman has a good real-world example of a flight commander who did just that.
I would suggest leading with a scenario in which this bias is relevant.
I/e, “Bob hates his boss; Bob’s boss is always criticizing employees, and never says anything positive about their performance. Bob’s boss believes the evidence supports this policy, because every time bad performance has been criticized, performance has improved—and every time praise has been offered for good performance, performance has shown no improvement, or sometimes even gotten worse.”
(I recommend you write something better than this, though. This particular example reads like something horrible out of an HR handbook written by an eldritch god who trying to pass as human. Extra eldritch god points for a continuing narrative in which Bob’s boss manages to do everything precisely wrong.)
I’ve read before that coaches do this a lot.
I definitely like this. I don’t guarantee that my example would be any better.
Then again, I could just give credit where credit is due and quote Thinking Fast and Slow here. Kahneman has a good real-world example of a flight commander who did just that.