If you get 100 customers a day, 95% of which are well-known regulars, you need to monitor 5 of them more closely for bad-actor behavior, and you kicking out a non-regular is seen as detrimental to 5% of your people that day[1].
If you get 100 customers a day, 5% of which are well-known regulars, you need to monitor 95 of them more closely for bad-actor behavior, and you kicking out a non-regular is seen as detrimental to 95% of your people that day[1].
If you get 100 customers a day, 95% of which are well-known regulars, you need to monitor 5 of them more closely for bad-actor behavior, and you kicking out a non-regular is seen as detrimental to 5% of your people that day[1].
If you get 100 customers a day, 5% of which are well-known regulars, you need to monitor 95 of them more closely for bad-actor behavior, and you kicking out a non-regular is seen as detrimental to 95% of your people that day[1].
Assuming that all non-regulars see you kicking out a non-regular as a bad thing, and none of the regulars do.