Tell everyone in the organization that safety is their responsibility, everyone’s views are important.
Try to be accessible and not intimidating, admit that you make mistakes.
Schedule regular chats with underlings so they don’t have to take initiative to flag potential problems. (If you think such chats aren’t a good use of your time, another idea is to contract someone outside of the organization to do periodic informal safety chats. Chapter 9 is about how organizational outsiders are uniquely well-positioned to spot safety problems. Among other things, it seems workers are sometimes more willing to share concerns frankly with an outsider than they are with their boss.)
Accept that not all of the critical feedback you get will be good quality.
The book disrecommends anonymous surveys on the grounds that they communicate the subtext that sharing your views openly is unsafe. I think anonymous surveys might be a good idea in the EA community though—retaliation against critics seems fairly common here (i.e. the culture of fear didn’t come about by chance). Anyone who’s been around here long enough will have figured out that sharing your views openly isn’t safe. (See also the “People are pretty justified in their fears of critiquing EA leadership/community norms” bullet point here, and the last paragraph in this comment.)
Power makes you dumb, stay humble.
Tell everyone in the organization that safety is their responsibility, everyone’s views are important.
Try to be accessible and not intimidating, admit that you make mistakes.
Schedule regular chats with underlings so they don’t have to take initiative to flag potential problems. (If you think such chats aren’t a good use of your time, another idea is to contract someone outside of the organization to do periodic informal safety chats. Chapter 9 is about how organizational outsiders are uniquely well-positioned to spot safety problems. Among other things, it seems workers are sometimes more willing to share concerns frankly with an outsider than they are with their boss.)
Accept that not all of the critical feedback you get will be good quality.
The book disrecommends anonymous surveys on the grounds that they communicate the subtext that sharing your views openly is unsafe. I think anonymous surveys might be a good idea in the EA community though—retaliation against critics seems fairly common here (i.e. the culture of fear didn’t come about by chance). Anyone who’s been around here long enough will have figured out that sharing your views openly isn’t safe. (See also the “People are pretty justified in their fears of critiquing EA leadership/community norms” bullet point here, and the last paragraph in this comment.)
Sure is lovely how the rationalist community is living up to its rationality norms.