Maybe depending on a threshold number of back and forth comments between two users a check can be made to detect if they are currently logged in. If they are then a chat option can appear next to the reply that directs to a chat window like the one you are using for feedback. Alternatively, the check could even happen automatically when the preson attempts yet another reply, informing them of the etiquette to follow. That is if we get convinced that it is a worthwhile methodology.
I have no idea if this would be succesful in practice but it is such a novel idea that it might be worth a test during the beta. Not sure about the implementation complexity though...
Maybe depending on a threshold number of back and forth comments between two users a check can be made to detect if they are currently logged in. If they are then a chat option can appear next to the reply that directs to a chat window like the one you are using for feedback. Alternatively, the check could even happen automatically when the preson attempts yet another reply, informing them of the etiquette to follow. That is if we get convinced that it is a worthwhile methodology.
I have no idea if this would be succesful in practice but it is such a novel idea that it might be worth a test during the beta. Not sure about the implementation complexity though...