I consider even negative feedback from potential users or customers to be very helpful, especially if it lets me see their first impressions.
As do I—but I did notice it felt quite different for you to do this in a public forum (and that it was followed by you encouraging others to not try the tool), rather than by responding to our onboarding email as every other user has so far.
We’ve got about 50 users in our slack channel discussing bugs, feature requests and updates. Very happy to send you an invite if you’re interested.
I consider it very valuable—and (to use the local jargon) prosocial—that pjeby posted his feedback publicly. It allowed others (like me) to benefit, both by reading some valuable user responses to a potentially interesting tool (which responses and feedback are useful to my current and future endeavors), and by getting info about Roam (which I otherwise wouldn’t get, except as filtered and released by you, the product’s creators).
Conversely, siloing user/developer interaction in a private Slack channel is… not prosocial.
I consider it very valuable—and (to use the local jargon) prosocial—that pjeby posted his feedback publicly. It allowed others (like me) to benefit, both by reading some valuable user responses to a potentially interesting tool (which responses and feedback are useful to my current and future endeavors), and by getting info about Roam (which I otherwise wouldn’t get, except as filtered and released by you, the product’s creators).
Conversely, siloing user/developer interaction in a private Slack channel is… not prosocial.