I am finding it somewhat difficult to work with. As I’m reading the post, scrolling down and first come across the comment icon, I hover over it. But at this point I’m scrolled down such that the comment icon is at the bottom right of the screen, which makes the text of the comment cut off. It’s also covered by the Intercom button. So I have to scroll to see the text of the comment. But when I scroll my cursor is no longer over the comment icon, so the comment text disappears.
All of that just means that I have to scroll to the right position first and then put my cursor over the comment icon. Part of me feels like that’s not really a big deal, but another part of me feels like it might be a trivial inconvenience that makes me too unmotivated to use the feature. I can’t tell yet.
Yeah, I also find this kind of annoying. The “intended” way of using it is to click on the comment icon which “pins” the comment open and then you can do with your mouse whatever you want. We played around with a few different ways of leaving it open, but all of them had more frustrating interactions than the current one.
Ah, that’s good to know about clicking on it. In retrospect I’m surprised I didn’t realize that.
And that makes sense about being difficult to come up with a better option. I was thinking of having the comment appear in the middle of the screen to the left of the comment icon. That has the downside of being more intrusive. My sense is that the upsides outweigh the downsides, but I’m not particularly confident. I also think it makes sense to not let the perfect be the enemy of the good with this feature, especially wrt releasing fast and seeing what users think.
I am finding it somewhat difficult to work with. As I’m reading the post, scrolling down and first come across the comment icon, I hover over it. But at this point I’m scrolled down such that the comment icon is at the bottom right of the screen, which makes the text of the comment cut off. It’s also covered by the Intercom button. So I have to scroll to see the text of the comment. But when I scroll my cursor is no longer over the comment icon, so the comment text disappears.
All of that just means that I have to scroll to the right position first and then put my cursor over the comment icon. Part of me feels like that’s not really a big deal, but another part of me feels like it might be a trivial inconvenience that makes me too unmotivated to use the feature. I can’t tell yet.
Yeah, I also find this kind of annoying. The “intended” way of using it is to click on the comment icon which “pins” the comment open and then you can do with your mouse whatever you want. We played around with a few different ways of leaving it open, but all of them had more frustrating interactions than the current one.
Ah, that’s good to know about clicking on it. In retrospect I’m surprised I didn’t realize that.
And that makes sense about being difficult to come up with a better option. I was thinking of having the comment appear in the middle of the screen to the left of the comment icon. That has the downside of being more intrusive. My sense is that the upsides outweigh the downsides, but I’m not particularly confident. I also think it makes sense to not let the perfect be the enemy of the good with this feature, especially wrt releasing fast and seeing what users think.
That sounds more like a bug than like intended behavior.