“Postmortem culture” from the Google SRE book: https://sre.google/sre-book/postmortem-culture/
This book has some other sections that are also about evaluation, but this chapter is possibly my favorite chapter from any corporate handbook.
“Postmortem culture” from the Google SRE book: https://sre.google/sre-book/postmortem-culture/
This book has some other sections that are also about evaluation, but this chapter is possibly my favorite chapter from any corporate handbook.