I’m not convinced. When web sites throw up interstitial or pop-over ads that block me from doing what I’m trying to do, I think I respond to them as if an agent is deliberately interfering with my plans; even if those interfering ads do not have facial features or expressions.
But that may be because I recognize that some programmer or web designer has chosen to put those obstacles in my way; I curse the human agent responsible, not the pop-up itself. To distinguish the two cases, we’d need to find out whether people without extensive programming or systems experience do feel more irritated at modal pop-ups with facial features, than at modal pop-ups that do not have facial features.
I’m not convinced. When web sites throw up interstitial or pop-over ads that block me from doing what I’m trying to do, I think I respond to them as if an agent is deliberately interfering with my plans; even if those interfering ads do not have facial features or expressions.
But that may be because I recognize that some programmer or web designer has chosen to put those obstacles in my way; I curse the human agent responsible, not the pop-up itself. To distinguish the two cases, we’d need to find out whether people without extensive programming or systems experience do feel more irritated at modal pop-ups with facial features, than at modal pop-ups that do not have facial features.