Yeah, all things like this follow a power distribution—a few users use it A TON and both median and average are far smaller than you’d think. Assuming they throttle the biggest users in some way, they’re making some money on paid use. But it’s probably irrelevant to their overall strategy and profitability.
I’d guess the biggest value for them is in showing growth and “willingness to pay” for this, more than the actual money collected.
[no actual direct knowledge]
Yeah, all things like this follow a power distribution—a few users use it A TON and both median and average are far smaller than you’d think. Assuming they throttle the biggest users in some way, they’re making some money on paid use. But it’s probably irrelevant to their overall strategy and profitability.
I’d guess the biggest value for them is in showing growth and “willingness to pay” for this, more than the actual money collected.