Your analysis of the short-term effects is correct, but the long term effects depend on whether “low wage workers” are permanently so. Sometimes people condemn Walmart jobs as “dead-end” and that is getting at the right point.
I’ve heard the claim that Costo and Sam’s Club (ie, Walmart) are very similar, but Costco is famous for paying its employees twice as much. But this doesn’t come out of profits—Costco spends the same amount on labor, employing half as many people, twice as productive. If Walmart could make its employees twice as productive, that would be great for society, though in the short term it would lay off half of them.
If the productivity of people is unchangeable, then Walmart is doing society a valuable service by providing a niche to people capable of no more. But if Costco employees are more productive because Costco trains them, then Costco is doing a valuable service by improving their productivity. In the first case, we want Walmart to win because only a few companies like Walmart can make use of the least productive workers. But in the second case, we want Costco to win because it is making use of the same people, but making better use. But we observe that they are evenly matched, so there’s no reason to expect either of them to win, let alone the right one. Eventually in the second scenario Walmart loses, not because Costco wins, but only when the Costco model expands into new industries, producing more training, bidding up the salaries Walmart pays.
In the particular example, I believe that Costco is not increasing productivity, but merely identifying more productive workers, and that Walmart is able to employ people that few other companies can. In general, I think the economy is generally trending away from investing in low-end worker productivity, which is terrible. In theory, raising the minimum wage should put pressure against this, but pressure to create new companies that work differently is less certain than pressure shifting the balance of power between existing companies.
(Also, there’s a third scenario where Walmart provides the training, but the productive workers graduate to Costco. I certainly think Walmart is providing filtering, letting productive people build up a resume to show to Costco; I’m less certain of whether it improves the workers.)
I worked at Walmart as a teenager. Walmart does a lot of training, but the simple fact is that they work with people who have a lot of attitude and discipline problems (like the teenage me) that would make them unemployable elsewhere.
This has always been my experience shopping at Florida Walmarts: the employees are horrible. Perhaps they could be making more money with a higher minimum wage, better unionizing or what have you, but I have always viewed Walmart’s ability to make their employees productive as some sort of miracle of capitalism.
I can’t think of another chain business I’ve experienced with the same or lower caliber of employee.
Your analysis of the short-term effects is correct, but the long term effects depend on whether “low wage workers” are permanently so. Sometimes people condemn Walmart jobs as “dead-end” and that is getting at the right point.
I’ve heard the claim that Costo and Sam’s Club (ie, Walmart) are very similar, but Costco is famous for paying its employees twice as much. But this doesn’t come out of profits—Costco spends the same amount on labor, employing half as many people, twice as productive. If Walmart could make its employees twice as productive, that would be great for society, though in the short term it would lay off half of them.
If the productivity of people is unchangeable, then Walmart is doing society a valuable service by providing a niche to people capable of no more. But if Costco employees are more productive because Costco trains them, then Costco is doing a valuable service by improving their productivity. In the first case, we want Walmart to win because only a few companies like Walmart can make use of the least productive workers. But in the second case, we want Costco to win because it is making use of the same people, but making better use. But we observe that they are evenly matched, so there’s no reason to expect either of them to win, let alone the right one. Eventually in the second scenario Walmart loses, not because Costco wins, but only when the Costco model expands into new industries, producing more training, bidding up the salaries Walmart pays.
In the particular example, I believe that Costco is not increasing productivity, but merely identifying more productive workers, and that Walmart is able to employ people that few other companies can. In general, I think the economy is generally trending away from investing in low-end worker productivity, which is terrible. In theory, raising the minimum wage should put pressure against this, but pressure to create new companies that work differently is less certain than pressure shifting the balance of power between existing companies.
(Also, there’s a third scenario where Walmart provides the training, but the productive workers graduate to Costco. I certainly think Walmart is providing filtering, letting productive people build up a resume to show to Costco; I’m less certain of whether it improves the workers.)
I worked at Walmart as a teenager. Walmart does a lot of training, but the simple fact is that they work with people who have a lot of attitude and discipline problems (like the teenage me) that would make them unemployable elsewhere.
This has always been my experience shopping at Florida Walmarts: the employees are horrible. Perhaps they could be making more money with a higher minimum wage, better unionizing or what have you, but I have always viewed Walmart’s ability to make their employees productive as some sort of miracle of capitalism.
I can’t think of another chain business I’ve experienced with the same or lower caliber of employee.