Sorry for the outages today (we had two outages, one around 1:00PM PT, one around 3:30PM PT, with intermittent slow requests in the intervening time). As far as I can tell it was caused by a bot that was crawling particularly expensive pages (pages with tons of comments) at a relatively high rate. We’ve banned the relevant IP range and everything appears back to normal, though I am still watching the logs and server metrics attentively.
Again, sorry for any inconveniences this caused, and please let us know via Intercom if you run into any further problems.
All remaining problems with document submission should be resolved. If you had opted into beta features and had trouble submitting documents in the past few hours, you should be able to do that again, and please let me know via Intercom if you can’t.
Sorry for the outages today (we had two outages, one around 1:00PM PT, one around 3:30PM PT, with intermittent slow requests in the intervening time). As far as I can tell it was caused by a bot that was crawling particularly expensive pages (pages with tons of comments) at a relatively high rate. We’ve banned the relevant IP range and everything appears back to normal, though I am still watching the logs and server metrics attentively.
Again, sorry for any inconveniences this caused, and please let us know via Intercom if you run into any further problems.
We might still have some problems with comment and PM submissions that I am looking into. Not sure what’s causing that.
All remaining problems with document submission should be resolved. If you had opted into beta features and had trouble submitting documents in the past few hours, you should be able to do that again, and please let me know via Intercom if you can’t.