I agree with the message of the article, but I do not think it is forever going to be impossible to query what science currently knows.
Improvements in search technology cause a decrease in the time taken to do a reasonable search for any existing knowledge on a topic. Before the internet you might have had to read dozens of journals to have a vague idea of whether a field had discovered something in particular. Now you can do an online search. Conceivably, a future search engine could be good enough that it could take some imprecise (non-jargon) search terms, and bring up the most relevant and up-to-date research on the topic.
This would be great for public perception of science. Consider your uncle typing “How does gravity work?”, and being presented not only with a pop-science description (as you would today), but also with the latest peer-reviewed work and a list of prerequisite reading, should he want a more thorough understanding. It’d be harder for people to worship ignorance if there was less of a barrier between them and knowledge.
That claims of this type are sometimes made to advance agendas does not mean we shouldn’t make these claims, or that all such claims are false. It means such claims need to be scrutinised more carefully.
I agree that more often than not there is not a simple solution, and people often accept a false simple solution too readily. But the absence of a simple solution does not mean there is no theoretical optimal strategy for continually working through the difficulty.