Thanks for the reply. I think we’ve reached the limits of what can be discussed in a comment thread. Would you be interested in doing a dialogue on this topic? I’m thinking of a somewhat broader phrasing, something like: “Would better support for open-source contributions free up or cost LW team resources?” or “LW and open-source contributions: costs & benefits”, or similar.
(And, re: “I’m sorry about the variety of dropped balls”, I want to be clear that I appreciate everything you and the team do, and I understand that you’re a small team with a big mission. The reason why I gave examples of when the Intercom process was less than 100% reliable was not meant as blame, but just to support my argument that the tool seems ill-suited for certain kinds of reliability, like follow-ups.)
Thanks for the reply. I think we’ve reached the limits of what can be discussed in a comment thread. Would you be interested in doing a dialogue on this topic? I’m thinking of a somewhat broader phrasing, something like: “Would better support for open-source contributions free up or cost LW team resources?” or “LW and open-source contributions: costs & benefits”, or similar.
(And, re: “I’m sorry about the variety of dropped balls”, I want to be clear that I appreciate everything you and the team do, and I understand that you’re a small team with a big mission. The reason why I gave examples of when the Intercom process was less than 100% reliable was not meant as blame, but just to support my argument that the tool seems ill-suited for certain kinds of reliability, like follow-ups.)