I can’t seem to change my password. It’s 41 characters long (I don’t know why I thought that was a good idea), which might have something to do with it. I’ve tried multiple times, and every time it says “Incorrect password” next to the “Current password” field. Any tips?
This is unlikely (p<0.05) to help in this case, but sometimes client-side validation is stricter than server-side. I recently had to disable the max-length on a text entry box so that I could enter the reference number I’d been given (but I checked and there isn’t a max-length on the old password box here); another time I had to disable javascript so that I could use an email address with a + that had been accepted before.
I can’t seem to change my password. It’s 41 characters long (I don’t know why I thought that was a good idea), which might have something to do with it. I’ve tried multiple times, and every time it says “Incorrect password” next to the “Current password” field. Any tips?
What happens when you tell it that you forgot your password. Many system respond by sending you an email with allows you to set a new password.
Thanks, that hadn’t occurred to me. It says “No email address for that user”. I can’t set an email address either.
This is unlikely (p<0.05) to help in this case, but sometimes client-side validation is stricter than server-side. I recently had to disable the max-length on a text entry box so that I could enter the reference number I’d been given (but I checked and there isn’t a max-length on the old password box here); another time I had to disable javascript so that I could use an email address with a + that had been accepted before.